What is better Toonimo or CRMdesk? If you wish for a reliable Help Desk Software product for your enterprise you have to remember to examine various options. It doesn’t have to be challenging, and can be as quick as matching their traits in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can see Toonimo’s overall score of 8.5 and compare it against CRMdesk’s score of 8.0; or Toonimo’s user satisfaction level at 90% versus CRMdesk’s N/A% satisfaction score.
The comparison can help you spot the pros and cons of each application, and decide which suits you requirements better. On top of the robust features, the application that’s simple to grasp and use is always the better option.
Right now, the leading services in our Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.
RingLead, Amazon Webstore, Cellcom, Royal United Mortgage, InsuranceQuotes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs. Key features include behavior-based triggers, 3D animated characters, A/B testing for different scripts, and real voice recording. The product is also easy to use, thanks to its intuitive design.
CRMdesk is a solution that can be integrated with the BUGtrack – bug tracking and project management software.
If a support ticket looks more like a new feature request or a bug report – the system allows automatically logging this incident into BUGtrack by pressing the “Create BUGtrack Record” button.
CRMdesk may be also integrated with TeamDesk – a web-based platform to quickly build web-based database-driven applications or use predefined solutions to gather, share, and manage business information. Integration with TeamDesk helps to automate different parts of your specific business (for example, customer assets tracking, generating invoices based on question data, and creating complex reports) while tracking customers correspondence in CRMdesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sprite Software, Mikros Systems Corporation, Computer Security Technology, Sydney City Toyota
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient help desk software for customer support automation.
In the event you are still having second thoughts about which software will work best in your case it may be a sound idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular every software is and how large is its online presence. For example, in case of Facebook Toonimo has 121 likes on their official profile while CRMdesk profile is liked by 0 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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