What is better ToolsonCloud or ManageEngine ServiceDesk Plus? If you wish to have a quick way to find out which CRM Software product is better, our proprietary system gives ToolsonCloud a score of 8.0 and ManageEngine ServiceDesk Plus a score of 8.7 for all round quality and performance. At the same time, ToolsonCloud is rated at 97%, while ManageEngine ServiceDesk Plus is rated 100% for their user satisfaction level.
You can also evaluate their product details, such as functions, tools, options, plans, pricing, and more. Find out if the software can customize a few of its processes to guarantee it fits your own business processes.
As of now, the most popular solutions in our CRM Software category are: Freshsales, HubSpot Smart CRM, Salesforce CRM.
ToolsonCloud offers an enterprise pricing plan for business sales teams and medium startups. One-person startups, self-employed professionals, and freelancers can also use the CRM software for free. Here are the details:
Startup – $0/user/month
For one-person startups, self-employed professionals, & freelancers
ToolsonCloud is a CRM tool that simplifies prospect, opportunity, and activity management and sales collaboration and reporting for business, startup, and freelance salespeople.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
It may not always be sufficient to just compare ToolsonCloud and ManageEngine ServiceDesk Plus against one another. While reliable tools, cost and user comments are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards claimed by each solution. Very often a less popular solution may turn out to be a great choice that was distinguished with B2B awards such as our Experts’ Choice Award which reveals that regardless of smaller market popularity it’s a significant contender to the software that dominate the market.
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