Freshservice

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Pricing:
By quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Threat intelligence
- Behavioral analytics
- Incident management
- AI and machine learning technology
- Forensic analysis
- Log management and monitoring
- User activity monitoring
- Network monitoring
- Application security
- Compliance reporting
- SIEM, EDR and SOAR tools
- SIEM and EDR rules and queries
- SOC ready dashboards
- Multiple integrations
- API access
Pricing Info
Pricing Info
The pricing for SOC Prime Threat Detection Marketplace’s subscription plans is quote-based. You need to contact the vendor to work out a plan that matches your organization’s needs.
Integrations
Integrations
SOC Prime TMD integrates with multiple security tools and platforms. Below are some of them:
- Microsoft Azure Sentinel
- Splunk
- Elastic
- Sumo Logic
- RSA NetWitness
- LogPoint
- Humio
- QRadar
- ArcSight
- Graylog
- Microsoft
- PowerShell
- Regex Grep
- Microsoft Defender ATP
- Carbon Black
- CrowdStrike
- Qualys
- Corelight / Zeek
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Motiv ICT Security, evoila, lifecell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Threat Detection Marketplace is a community-based cyber-content platform for actionable threat detection content designed to advance your security analytics. Leveraging MIRE ATT&CK framework and SIGMA language, TDM currently has the largest repository of 32,000+ ready-made and tested rules for threat detection, threat hunting, and security threats response.
Company Email
sales@socprime.com
Contact No.
Company's Address
Wilmington, Delaware
SOC Prime Threat Detection Marketplace Comparisons
Popular SOC Prime Threat Detection Marketplace Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Almost as essential as useful features and customer support quality are pricing options given by SOC Prime Threat Detection Marketplace and Freshservice. While price should not be the only aspect it’s surely a significant thing to think about. You should count on a flexible pricing plan that can be matched with your team size and effortlessly scaled up when your company develops. Be sure that you don’t pick packages that include complex functionalities that you won’t find useful and always make an effort to contact with the vendor directly because big companies can usually benefit from discounts. You should also check out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to invest any money and offers a practical overview of what it feels like to work with SOC Prime Threat Detection Marketplace and Freshservice.
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