Ytel
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Advanced reporting
- Assign a discussion
- Autosuggest request answers
- Canned replies
- Collect support requests
- Create a searchable knowledge base
- Create and assign queues
- Custom branding options
- Dashboard
- Email commands
- Embed a widget on your site
- Limited and VIP access for clients
- Discussion boards and public forums
- Reminders and activity filters
- Reply on the go
- Send and receive support issues
- Set tasks and assignments
- Single sign-on
- Smart email autoresponses
- Synchronize customer issues with tickets
Pricing Info
Pricing Info
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
Starter: $9 per month
- Everything to get started
- Community forums
- Knowledge base
- Email support
Standard: $49 per month
- Tools for busy teams
- Advanced reports
- Single sign-on
- Canned replies
Pro: $99 per month
- Advanced features
- Full customization
- Activity filters
- Private site
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Literature Latte, Trillian, Airbrake.io, Goodsie
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A customer support application that allows you to create public forums and discussion boards that can be shared with your all web visitors.
Company Email
Company's Address
ENTP, 917 SW Oak Street, #422, Portland, OR 97205
Tender Support Comparisons
Popular Tender Support Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Outbound Campaign Builder
- Phone Calls
- Direct to Voicemail
- Messaging
Intelligent Routing
- Lead Decisioning
- Call Tracking
- Live Transfers
Inbound Lead Conversion
- Live Conversation Management
- Lead Nurturing
- Campaign Reporting
API Capability
- Voice Programming
- Message Programming
Pricing Info
Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.
Integrations
Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
- Zapier
- HubSpot
- Zendesk
- InfusionSoft
- Velocify
- Base CRM
- Salesforce Marketing Cloud
- SugarCRM
- National Data Systems
- onsite
- LeadMailbox
- insellerate
- Base
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lead Strata Marketing, Drips.com, MediaMix365
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A contact center software that integrates with over 100 marketing solutions, Ytel provides businesses with different communication channels in one platform. These include SMS, voice calls, email, and direct mail. It also offers robust security options, which add to your clients’ peace of mind.
Company Email
sales@ytel.com
Contact No.
Company's Address
27422 Portola Parkway, Suite 100
Foothill Ranch, CA 92610
USA
Ytel Comparisons
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The apps analyzed on this page are only a sliver of our entire Customer Support Software category and you should keep in mind that there might be better services out there. If you would like to ensure you make the optimal decision for your business we strongly urge you to test more software first. It may also be a good idea to check out our top 10 Customer Support Software list to learn which services are now the highest-rated ones and leaders in the market.
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