What is better Tawk.to or Cugic Live Chat? Getting the appropriate Customer Support Software product is as easy as assessing the solid and low functionalities and terms offered by Tawk.to and Cugic Live Chat. Here it's also possible to match their general scores: 8.5 for Tawk.to vs. 8.0 for Cugic Live Chat. Or you can check their general user satisfaction rating, 88% for Tawk.to vs. 91% for Cugic Live Chat.
We suggest that you take some time to analyze their unique features and decide which one is the better alternative for your organization. Likewise, keep in mind to factor in your company’s or industry’s special circumstances, for example, a multilingual solution for a global company or a mobile platform to help you work on the go.
If you need to quickly find the optimal Live Chat Software according to our experts we recommend you check out the following products: Vision Helpdesk, Pipedrive, Zendesk.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
Both Tawk.to and Cugic Live Chat were reviewed by a panel of independent SaaS experts who conducted a full analysis of all key elements of each product. Their total rating was calculated with unique SmartScore model which gives a separate partial score to every component like: main features, client support, mobile support, security, customer satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only factor crucial to a business so we make sure we pay attention to all aspects of a software before calculating its final score.
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