Compare Tawk.to vs. Cugic Live Chat

To successfully find the most useful and productive Customer Support Software for your enterprise, you need to compare products available on the market. For example, here it is possible to match Tawk.to’s overall score of 8.5 against Cugic Live Chat’s score of 8.0. You can even compare their general user satisfaction: Tawk.to (88%) vs. Cugic Live Chat (91%). What’s more, you can assess their good and bad points feature by feature, including their offered terms and prices. By comparing products you are sure that you pick the best software for your company. It goes without saying you have to know your unique needs to realize which software addresses those needs. Those of you who are pressed for time or need a Live Chat Software suggestion from our experts may want to try out these top choices for the current year: Zoho SalesIQ, Freshchat, LiveAgent.
Product

Tawk.to

VS

Cugic Live Chat

VS

Tawk.to screenshot Cugic Live Chat screenshot
Pricing Details

Our Score

Our Score

8.5 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

88% ?

Client Satisfaction

91% ?

Pricing

Pricing

free

$10

Price Scheme

Price Scheme

Free Free | Monthly payment | One-time payment
Complete Review

Complete Review

Overview

Overview

Tawk.to is a unique and fun live chat support application.
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
Easy Links
Available Integrations

Available Integrations

Tawk.to is a cloud-based, open API that is integrated with the following applications:

  • Cayzu Help desk
  • Clouflare App
  • Bigcommerce
  • Drupal 7
  • Drupal 8
  • Google Adwords Conversion Tracking
  • Joomla 2.5x – 3.x
  • Magento 1
  • Magento 2
  • Opencart
  • Opencart 1.5.6.x
  • Opencart 2.2, 2.1.x, 2.0.x
  • Opencart 2.3.x
  • Osclass,
  • osCommerce
  • Prestashop
  • Shopify
  • ShopTill-e
  • SquareSpace
  • Trakdesk
  • Weebly
  • WHMCS
  • Wix
  • WordPress
  • Zencart

Cugic Live Chat integrates with the following business systems and applications:

  • Facebook
  • Twitter
Pricing Info

Pricing Info

Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.

Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:

Cugic Chat Lite – Free

  • 1 agent account
  • 30-day chat history
  • Embedded chat window
  • 1 Concurrent Chat

Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)

  • Unlimited Chats
  • Unlimited agent accounts
  • Department Wise categorization
  • Unlimited chat history
  • Pop-up or embedded chat window
  • Basic chat customization

Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)

  • Unlimited Chats
  • Unlimited agent accounts
  • Unlimited chat history
  • Pop-up or embedded chat window
  • Basic chat customization
  • Basic Chat Stats
  • API Integration

Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)

  • Unlimited Chats
  • Widget Unbranding
  • Agent Reports
  • Real-Time Monitoring
  • Custom Logo In Chat Window
  • Unlimited agent accounts
  • Unlimited chat history
  • Agent Activity
  • Visitors Tracking Up to 1000 )
  • Pop-up or embedded chat window
  • Data security

Cugic Managed Live Chat Starter – $149

  • 75 Enquiries or Leads
  • 24 x 7 Avaiable Chat Agents
  • Unlimited Chats
  • Single Domain
  • Free Live Chat Software
  • Free Setup
  • Dedicated Account Manager
  • Carry Forward Unused Chats
  • Chats Emailed Immediately
  • Complete Technical Support
  • Experienced Chat Agents

Cugic Managed Live Chat Enterprise – $449

  • 500 Enquiries or Leads
  • 24 x 7 Available Chat Agents
  • Unlimited Chats
  • Multiple Domains (maximum 5)
  • Free Live Chat Software
  • Free Setup
  • Dedicated Account Manager
  • Carry Forward Unused Chats
  • Chats Emailed Immediately
  • Complete Technical Support
  • Industry Specific Chat Agents
  • Complete Website Study
  • Chat to Ticket Forwarding
  • Unlimited Leads Forwarding
  • White Label Widget
  • Logo/Color as per Website
  • Skype Support

Cugic Managed Live Chat Unlimited – $799

  • 1000 Enquiries or Leads
  • 24 x 7 Available Chat Agents
  • Unlimited Chats
  • Multiple Domains (maximum 5)
  • Free Live Chat Software
  • Free Setup
  • Dedicated Account Manager
  • Carry Forward Unused Chats
  • Chats Emailed Immediately
  • Complete Technical Support
  • Industry Specific Chat Agents
  • Complete Website Study
  • Chat to Ticket Forwarding
  • Unlimited Leads Forwarding
  • White Label Widget
  • Logo/Color as per Website
  • Skype Support
  • Phone Support
Pricing Details

Pricing Details

Learn more about Tawk.to pricing Learn more about Cugic Live Chat pricing
Prominent Clients

Prominent Clients

Mercedes-Benz, Hyundai, RACV
Languages Supported

Languages Supported

English English, Germany, Spain, France
Available Features

Available Features

Tawk.to FEATURES

  • Real-Time Monitoring
  • Native Mobile Apps
  • Automated Triggers
  • Customizable Widgets
  • Built-in Ticketing
  • Remove Branding
  • Canned Shortcuts
  • 100+ Integrations
  • 27 Languages
  • Javascript API
  • Group Messaging
  • Video and Voice Add-on
  • Agent to Agent Messaging
  • Desktop Notifications
  • 1880+ Emoji
  • Geo IP Tracking
  • Unlimited Agents
  • Track Sentiment
  • Unlimited History
  • Track Engagement
  • Detailed Reporting
  • Ban/Unban Visitors
  • Agent Alerts
  • Aliases
  • Departments
  • File Transfer
  • Tags
  • Attention Bubble
  • Domain Restriction
  • Scheduler
  • Mail Notifications
  • Message Filtering
  • High Load Dashboard
  • Secure Encryption
  • Custom Tabs
  • Message Sneak Peek
  • Visitor Information

Cugic Live Chat FEATURES

  • Live Chat
  • Reporting
  • Integrations
  • Call Support
  • CUGIC Support
  • 39 Languages Available
  • Responsive Dashboards
  • Encryption of all communications
Customer Support

Customer Support

Live Support
Training
Phone Live Support
Training
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Phone Number

Phone Number

+1-888-212-8442
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Vendor's Address

Vendor's Address

63 Moran Ave., Suite B
Princeton, NJ 08542
USA
Vendor Email

Vendor Email

support@tawk.to support@cugic.com
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QUICK LINKS

QUICK LINKS

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Almost as important as functionalities and client support level are pricing packages given by Tawk.to and Cugic Live Chat. Although price should not be the only factor it’s surely an important thing to consider. You should expect a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up if your company grows. Make sure you don’t pick plans that include extra features that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can frequently benefit from discounts. You should also give a chance to a free trial or demo of every software to spend at least some time working with it. It’s a helpful experience that doesn’t require you to invest any money and provides you with a solid overview of what it’s like to work with Tawk.to and Cugic Live Chat.