Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Digital Office Plans
- Video & Audio Calling
- Instant Messaging
- Private Meeting Rooms
- Break Rooms
- Screen Sharing
- Guest Communication
- WebRTC Technology
- Space & Room Customization
Pricing Info
Wurkr provides several plans for users to choose from, including an enterprise plan that allows you to implement a customized virtual workspace solution for your organization. Here are the details:
Lite – £0/user/month
- 25 users
- Room video & audio chats (4 users)
- 500 minutes of video & audio chats/user
- 10 guest invitations/month
- 1 Floor plan
Premium – £25/user/month (£22.50 for annual billing/£20 for triennial billing)
- 49 users
- Room video & audio chats (20 users)
- 8,000 mins of video & audio chats/user
- 50 guest invitations/month
- Floor plan selection
- Mobile application
Professional – £23/user/month (£20.70 for annual billing/£18.40 for triennial billing)
- 50 – 199 users
- Room video & audio chats (20 users)
- 8,000 mins of video & audio chats/user
- Unlimited guest invitations/month
- Floor plan selection
- Mobile application
Enterprise – by quote
- 200+ users
- Room video & audio chats (unlimited users)
- Unlimited mins of video & audio chats/user
- Unlimited guest invitations/month
- Floor plan selection
Integrations
Wurk integrates with:
- Google Workspace
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Macmillan Cancer Support, KE3Tech, Orcapod
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Wurkr is a virtual workspace solution that aids organizations keep their remote employees engaged and satisfied and create a sustainable company culture.
Company Email
Contact No.
Company's Address
Wurkr Ltd.
5-7 Cranwood Street, London, Greater London, EC1V 9EE,
United Kingdom
Wurkr Comparisons
Popular Wurkr Alternatives
Every time you research different Communications Software solutions you shouldn’t simply study their list of features and offered pricing plans. Pay attention to the fact that the product should be adjusted to your needs and business so the more flexible their offer the better. Check which systems are supported by Talkdesk and Wurkr and make sure you will get mobile support for whatever devices you use in your company. You should also examine which languages and geographies are supported, as this might be a critical factor for many firms.
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