Voyced
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Logging
- Virtual Call Center
- Web Conferencing
- Call Parking
- Encryption
- Call Monitoring
- Call Routing
- Employee Directory
- Mobile Access
- IVR and Voice Recognition
- Ring Groups
- Unified Communications
- Voice Mail
- SIP Trunking
- Virtual Extensions
- Audio and Video Conferencing
- Call Recording
- PSTN Forwarding
- Toll-Free Numbers
- Call Transfer
- Voice Quality Enhancement
- Multiple Scripts
- Phone Key Input
- Voice Customization
- Caller Identification
- Contact Management
- File Transfer
- Fax Management
- Multi-User Collaboration
- Automatic Fail-over Routing
- Call Data Records
- Caller ID
- International Numbers
- Multiple DID Options
- Instant Retrieval
- On-Demand Recording
- Scheduled Recording
- Archiving
- Inbound Reporting
- Outbound Reporting
Pricing Info
Voyced offers quote-based pricing based on the country of origin and the services required. Interested users can contact the vendor for the specific pricing details.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unicef, Slovanet, United Nations
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Voyced is a voice over internet protocol (VoIP) software that was developed with the intention of offering options for telecommunications to both individuals and businesses.
Company Email
Contact No.
Company's Address
Voyced Ltd.
7 Bell Yard, London WC2A 2JR
United Kingdom
Voyced Comparisons
Popular Voyced Alternatives
In case you are still having second thoughts about which solution will perform best in your case it may be a good idea to investigate each service’s social metrics. Such metrics are quite often a way to see how popular a given service is and how wide is its online presence. For instance Talkdesk Twitter profile has currently 9655 followers. At the same time Voyced Twitter is followed by 1286 users.
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