Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- 2-Way Omnichannel Messaging
- Smart & Automated Campaigns
- Smart Database
- Targeting & Segmentation
- Number Cleansing
- Bulk Messaging
- Internet-of-Things
- Blockchain Projects
- Metaverse Communications
- Decentralize Gateway Modem
- Virtual Numbers
- 2-Way Chat Conversations
- Integrations
- Multifactor Authentication
Pricing Info
Below are the 4 available plans in SMS-iT CRM:
STARTER – For Small Businesses.
$299/mo
- Text (SMS, MMS, RCS)
- Smart Inbox – No AI
- Pipelines
- SMS Gateways & SMPP – Unlimited Messaging and Calling
- 22+ Smart Tools – No AI & Smart Analytics
- Voice (Broadcast, Smart Dialer with Customer Connect, Receiptionist – IVR, Extensions)
- Social with 22+ Channels
- Email with SMTP Gateway
- Campaigns – NO AI & Social
- Lead Management – NO AI
- See Less –
- Link Tracking Automation
- Tag-iT – No Automation
- Website Chatbot
- Quotes
- Text to Join
- Missed Call Messaging
- Metaverse
- Fax
- Appointments
- QR Code Builder – LITE
- Smart Analytics
- Notepad
- Phone Number Validation & Lookup
- Smart Contact Management
- Templates
- Activity Logs
- Leads Reports
- Unlimited Keywords
- Unlimited Team Accounts
- Smart Numbers Management
- Smart Compliance Management
- Tons of integrations
BUSINESS – Most Popular Plan
$699/mo
- Everything from the Starter Plan
- Email Verification – 30,000 emails
- Unibox and Multiple Email Accounts
- Campaigns – With AI & Social
- Tag-iT – With Automation
- Lead Management – With AI
- AI for Smart Inbox, Messages and Smart Tools – (ChatGPT, Bard)
- Power Dialer + Multi-Line Dialer
- Bulk Social (e.g, send bulk messages with WhatsAPP, Facebook, Instagram, etc)
- Appointment Booking AI Bot
- Workflow Automation with AI
- Ecommerce Suite with AI
- Smart Analytics for Smart Tools
- QR Code Builder – PRO
- Tracks
VIP – For Medium Businesses
$999/mo
- Everything from the Business Plan
- Email Verification – 50,000 emails
- Email Warming
- Connect – Smart Video Conferencing
- Text to Join – PRO
- Missed Call Messaging – PRO
- Blockbook
- Geo Targeting
- Smart Scraper – Contact Data Completer
- Smart Database
ENTERPRISE – Reach
$1,999/mo
- Everything from the VIP Plan
- Email Verification – 100,000 emails
- Reseller License – Unlmited Agency Sub-Account Program
- Social Planner
- Reputation Manager
- Contracts
- Blogger
- SMS-iT GPT
- Staff AI (AI Powered Virtual Assistance)
Integrations
SMS-iT integrates with the following platforms and applications:
-
iMessage
-
Google Voice
-
Facebook
-
Instagram
-
Linkedin
-
Snapchat
-
Skype
-
Reddit
-
Tiktok
-
Twitter
-
WhatsApp
-
Google My Business
-
Wechat
-
Slack
-
Discord
-
Twitch
-
Pinterest
-
Viber
-
Youtube
-
Weibo
-
Gmail
-
Email
-
SMTP
-
API
-
Telegram
-
Line
-
Mailchimp
-
Aweber
-
GetResponse
-
Constant Contact
-
SendLane
-
Sendiio
-
OmniSend
-
Mailvio
-
Campaign Monitor
-
Active Campaign
-
SendinBlue
-
ConvertKit
-
Benchmark
-
Drip
-
Email Octopus
-
SendX
-
Youzign
-
Shopify
-
WooCommerce
-
Big Commerce
-
Magento
-
Selldone
-
Synthesia
-
chatGPT
-
Google Bard
-
Google Meet
-
Zoom Meet
-
Pabbly Connect
-
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
eBay, Amazon, Apple
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SMS-iT is a messaging platform that permits users to develop business, Blockchain, Metaverse, and IoT infrastructures and applications where 2-way omnichannel interactions are possible.
Company Email
cs@smsit.ai
Contact No.
Company's Address
Equ@tions Inc. (SMS-iT)
1390 Market Street, STE 200, San Francisco, CA 94102
USA
SMS-iT Comparisons
Popular SMS-iT Alternatives
In the event you are still having doubts about which software will be best for your company it may be a sensible idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular a given solution is and how extensive is its online presence. For example, in case of Facebook Talkdesk has 0 likes on their official profile while SMS-iT profile is liked by 2112 users.
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