Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- View Skype chat history by the date, contact or group of contacts
- Chats categorization by means of built-in calendar
- Automated 5-days Skype history import
- All-time Skype history import
- Message or session deletion option
- Track/Ignore Skype contacts’ chat history
- Bookmarking option
- Database location switch
- Quick text lookup
- Message filtering
- Skype chat history layout customization
Pricing Info
SkyHistory is offered as licensed software with special enterprise pricing packages for multiple license purchase.
- 1 License – $18.98
- 6+ Licenses – $17.08
- 11+ Licenses – $15.20
Features include:
- View Skype chat history by the date, contact or group of contacts
- Chats categorization by means of built-in calendar
- Automated 5-days Skype history import
- All-time Skype history import
- Message or session deletion option
- Track/Ignore Skype contacts’ chat history
- Bookmarking option
- Database location switch
- Quick text lookup
- Message filtering
- Skype chat history layout customization
Integrations
SkyHistory works with Skype chat history. It is not an add-on to Skype.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SkyHistory is a chat history manager for Skype that enables you to store and manage conversations, filter chats, and search through saved conversations according to the date.
Company Email
Contact No.
Company's Address
Scand Ltd.
8b/1-520 Fabritsiusa Str.,
220007 Minsk
Belarus
SkyHistory Comparisons
Popular SkyHistory Alternatives
Every time you select a product that you believe will work best for your team you shouldn’t simply focus on what experts have to say about it. Quite frequently personal experience with the product may change, depending on your own goals and requirements. This is why in our reviews we also provide our User Satisfaction Rating for each app to give you a quick impression of how real users of Talkdesk and SkyHistory evaluate their contact with the product. Our algorithm is built around complex analysis of product appearances on other sites, social networks as well as blogs, so you are going to receive a comprehensive and credible picture of what other clients think about every service. In this example Talkdesk got a total satisfaction rating at 100% while for SkyHistory N/A% of users claim they had an enjoyable experience with it.
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