Ongage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- If-Else Blocks
- Send Time Optimization
- Automated IP Warming
- Customer Preference Management
- Email Template Editor
- Segment Routing
- Email Validation
- In-House SMTP
- SMTP Relay
- Automation
- Analytics
- Mail Testing
- A/B Testing
- Automated Drip Campaigns
- Dynamic Content Feed
- API Support
- Multiple List Management
- Webhooks
- Transactional Communications
- SMS Marketing
Pricing Info
The vendor offers four pricing plans depending on the capacity and feature set you require. It also provides a 14-day free trial should you wish to take the product on a test run before you commit to a plan.
Starter – $399/month
- Two users
- 10,000,000 contacts
- One SMTP relay or SMS vendor
- Up to 1 million emails/SMS per month
Basic – $949/month
- Four users
- 20,000,000 contacts
- Three SMTP relays or SMS vendors
- Up to 5 million emails/SMS per month
Premium – $1,499/month
- Eight users
- 40,000,000 contacts
- Five SMTP relays or SMS vendors
- Up to 7 million emails/SMS per month
Ultimate – By Quote
- 12 users
- 100,000,000 contacts
- 5 SMTP relays or SMS vendors
Integrations
Ongage integrates with ESP and SMTP relays, on-premise MTAs, and SMS vendors.
ESP and SMTP relays
- Amazon Web Services
- Oracle + Dyn
- Inboxroad
- Pathwire
- Mailjet
- mySMTP
- Twilio SendGrid
- Spartpost by Message Systems
- SocketLabs
- Pepipost
- Ongage SMTP
On-Premise MTAs
- EmailSuccess
- messagesystems
- PowerMTA
- MDaemon Technologies
- MailerQ
SMS Vendors
- cm
- Message Media
- Twilio
- sinch
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tobi, momondo, gigantic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
One of the best software solutions for companies that are running high-volume campaigns. It is packed with advanced email marketing features such as personalization, segmentation, automation, email validation, SMTB relay, and more.
Company Email
Contact No.
Company's Address
6 HaNehoshet St. 4th floor,
Ramat Hahayal
Tel Aviv, 6971070
Ongage Comparisons
Popular Ongage Alternatives
No Communications Software will be perfect enough to solve all the requirements of a company. While core features of Talkdesk and Ongage are obviously a priority you should also carefully analyze the integrations offered by every service. In many cases you will already be using some other B2B software in your company and it’s much more beneficial to go with products that integrate well with one another. If you do that you can guarantee a smooth transfer of information between your teams and services, which can considerably reduce time wasted on migrating between one solution and the next.
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