Cisco Webex
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Web and Video Conferencing
- Conferencing
- Webinars
- Conferencing
- Chat and Brainstorming Tools
- Application/File Sharing
- Multimedia Content Sharing
- Call Sharing
Pricing Info
Cisco Webex offers 3 enterprise pricing packages:
Cisco Webex Premium 8 – $24/user per month or $19/user per month (for annual subscription)
- Up to 8 people/meeting
- Unlimited meetings
Cisco Webex Premium 25 – $39/user per month or $29/user per month (for annual subscription)
- Up to 25 people/meeting
- Unlimited meetings
Cisco Webex Premium 100 – $69/user per month or $49/per user per month (for annual subscription)
- Up to 100 people/meeting
- Unlimited meetings
All plans include:
- Video conferencing (full-screen, up to 7 video feeds, or split-screen)
- Share applications or your whole screen
- VoIP or phone call-in
- Markup tools and whiteboard
- Record meetings (including video)
- Free mobile apps
- Share the presenter role
Integrations
Cisco Webex supports the following integrations:
- Dropbox
- Box
- Zendesk
- Nimble
- GitHub
- Zapier
- Pardot
- Configio
- SharpSpring
- Cherwell
- Litmos
- Act-On
- efront
- BizLibrary
- Docebo
- SuccessFactors
- OneLogin
- ThoughtIndustries
- Paradiso LMSesExec
- Bitium
- eTrigue
- ExpertusONE LMS
- Courseplay
- Astea Alliance
- Highspot
- Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cisco Webex is a web conferencing software that aids users to hold online events and meetings, and serves as a team workspace as well. The software features flexible solutions aimed to accommodate businesses of all sizes, and offers different plans to conform to different requirements. Cisco's expertise in network connectivity plays a large part in providing platform, broadcast-quality audio, and multiple productivity tools to Webex.
Company Email
Contact No.
Company's Address
San Jose, California,
USA
Cisco Webex Comparisons
Popular Cisco Webex Alternatives
Every time you research various Communications Software apps you shouldn’t simply study their features list and offered pricing plans. Keep in mind the product must be meeting your standards and team so the more flexible their offer the better. Explore what platforms are supported by Talkdesk and Cisco Webex and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, as this may be a key element for many firms.
Page last modified