Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
support@talkdesk.com
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Content management
- Insights
- Automated mail
- Dedicated mail
- Web personalization
- Integrations
- Customer success
Pricing Info
Cerkl offers enterprise pricing starting at $500 per month. Contact the software vendor to get a custom quote.
Cerkl for Marketing – starts from $500/month
- Unlimited newsletters, contacts, and admins
Integrations
Cerkl integrates with the following applications:
- Atom
- Agile CRM
- Cognito Forms
- Buffer
- Dropbox
- eTapestry
- FullContact
- Google Forms
- HubSpot
- Interact
- JotForm
- Meetup
- PeopleSoft
- Sharepoint
- Slack
- Trello
- Typeform
- Weblink
- Wufoo
- Zapier
- Zendesk
- Yammer
- Ubounce
- WordPress
- Twilio
- Simpplr
- Staffbase
- Salesforce
- Pipedrive
- Ninja Forms
- Leadpages
- Intercom
- Igloo
- GradLeaders
- Google Contacts
- Eventbrite
- Drupal
- Copper
- Capsule
- Autopilot
- Airtable
- Asana
- Chambermaster
- Blackbaud
- Daxko Spectrum
- Dynamics 365
- Formstack
- Google Drive
- Gravity Forms
- Jive
- OptinMonster
- Raiser’s Edge NXT
- SAP
- Sitecore
- Survey Monkey
- Webflow
- Workday
- YouTube
- Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Colerain Township, Cincinnati Scholarship Foundation, Aileron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An automation software built to help organizations of different types and sizes personalize the channels they use to engage audiences.
Company Email
contact@cerkl.com
Contact No.
Company's Address
Cerkl
4424 Carver Woods Dr #103
Blue Ash
OH 45242
USA
Cerkl Comparisons
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The solutions analyzed on this page are merely a small sample of our complete Communications Software category and you should remember that there may be more desirable services out there. If you would like to make sure you make the optimal decision for your team we definitely urge you to compare more software first. You may also want to study our top 10 Communications Software list to find out which solutions are at the moment the best ones and dominate the market.
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