BrainCert
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Online courses platform
- Online testing platform
- Virtual classrooms and meeting rooms
- Unified content management system
- Blended courses
- Drag-and-drop course builder
- Teacher accounts
- Built-in social network
- Messaging system
- White-label features
- Mobile-ready LMS
- Advanced question types
- Gamification features
- Role-based content access and navigation
- Integrated ecommerce platform
- Discounts and coupons
- Detailed course reports
- Modern, clean user interface
- Enterprise-grade security
- Single sign-on feature
Pricing Info
BrainCert offers the following plans:
Basic – $49/month
- No transaction fees
- 1 site admin
- Unlimited students
- Unlimited courses, assessments, and content
- 2000 virtual classroom minutes
Pro – $124/month
- No transaction fees
- 5 site admin
- Unlimited students
- Unlimited courses, assessments, and content
- 5000 virtual classroom minutes
Elite – $279/month
- No transaction fees
- 10 site admin
- Unlimited students
- Unlimited courses, assessments, and content
- 10000 virtual classroom minutes
Bronze – $169/month
- 50 active (concurrent) users
- Unlimited registered users
- Unlimited courses, assessments, and content
- Unlimited groups and roles
- 5000 virtual classroom minutes
Silver – $329/month
- 100 active (concurrent) users
- Unlimited registered users
- Unlimited courses, assessments and content
- Unlimited groups and roles
- 15000 virtual classroom minutes
Gold – $479/month
- 250 active (concurrent) users
- Unlimited registered users
- Unlimited courses, assessments and content
- Unlimited groups and roles
- 30000 virtual classroom minutes
Integrations
BrainCert integrates with a variety of third-party software and services, including:
- Google Drive
- OneDrive
- Box
- SurveyMonkey
- MailChimp
- PayPal
- Stripe
- Zapier
- Disqus
- Intercom
- Zopim chat (Zendesk)
- HTTP SSO
- SAML 2.0
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fora Soft LLC, Helpers LLC, Spaeducator.com, Savvy Digital Business
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A fully-featured online learning management system with a modern, intuitive user interface. Built-in core platforms for course creation, assessment, and content management ensure that companies and instructors can easily create engaging course material for skills development and training.
Company Email
Contact No.
Company's Address
2201 Cooperative Way #600,
Herndon, VA 20171
USA
BrainCert Comparisons
Popular BrainCert Alternatives
Both Talkdesk and BrainCert were evaluated by a team of independent SaaS experts who prepared a detailed study of all key aspects of each app. Their final score was prepared using our unique SmartScore model that gives an individual partial score to each component such as: main features, client support, mobile device support, security, customer satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only aspect important to a business so we make an effort to pay attention to all aspects of a app prior to giving it a final rating.
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