What is better SysAid or Service Creatio? If you want to have a easy way to learn which Help Desk Software product is better, our unique system gives SysAid a score of 9.2 and Service Creatio a score of 8.6 for overall quality and performance. At the same time, SysAid is rated at 98%, while Service Creatio is rated 100% for their user satisfaction level.
You can also examine their product details, including functions, tools, options, plans, prices, and many more. Check if the application allows you to customize at least part of its processes to guarantee the software matches your own business procedures.
We realize that not all businesses have enough time to scrutinize dozens of various products, so we created a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
If you continue having doubts about which product will work best in your case it might be a sound idea to take a look at each service’s social metrics. These metrics are quite often a sign of how popular a given app is and how large is its online presence. For example SysAid Twitter account has currently 1554 followers. At the same time Service Creatio Twitter is followed by 2950 people.
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