What is better Symphony Summit or GLPI? If you need a reliable Customer Support Software product for your business you must take time to compare several solutions. It doesn’t have to be difficult, and can be as simple as matching their functions in a table like the one below. You will also get a quick idea how each product works. For instance, on this page you can check Symphony Summit’s overall score of 8.0 and compare it against GLPI’s score of 8.4; or Symphony Summit’s user satisfaction level at 100% versus GLPI’s 100% satisfaction score.
The evaluation can help you spot the good and bad points of each software, and make up your mind on which one fits you requirements better. Beyond the rich features, the software that’s simple to grasp and use is always the better product.
As of now, the top products in our IT Service Software category are: Zendesk, LiveAgent, Freshservice.
Contact Symphony Summit for enterprise pricing information and other product details on. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Symphony Summit Service Management offers the following integration options:
REST API
DB
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NEC, Deloitte, Panasonic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMMIT’s ITIL 2011 certified Service Management is an intelligent solution that leverages the latest advancement in technology such as Mobility, Analytics and Automation.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
Both Symphony Summit and GLPI were tested by a group of independent SaaS experts who conducted a full examination of all crucial aspects of every product. Their ultimate rating was prepared by means of unique SmartScore model which calculates a separate partial score to each component such as: main functionalities, customer support, mobile support, security, client satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only factor essential to a company so we do our best to pay attention to all facets of a app prior to coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
