Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Dashboard and Analytics
- “What-if” analysis and rate modeling
- Best-in-class management & trends
- Audit and Compliance
- Historical Audit
- Recovery & tracking
- Trending
- Benchmarks
- KPI’s
- Custom configuration
- Dynamic analytics tools
- Custom development
- Consolidated billing
- Consolidated carriers
Pricing Info
Pricing Info
SutiWEM-S offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Professional – $2/month
- Immediate access
- Quarterly Rate Plan Optimization
- Basic Carrier Setup
- Single Carrier Access
- Self-service
- Domestic standard rates
- Custom domestic rates
- Self-service implementation
- Basic bill review
- Verify discounts and credits
- Trending
- Benchmarks
- KPI’s
- Online/email support
Premium – $3/month
- All Professional features
- 7 days implementation
- Monthly Rate Plan Optimization
- Enhanced Carrier Setup
- Two Carrier Access
- International rates – Competitive analysis (carrier to carrier)
- Rate updates – published plans
- Baseline creation
- Custom configuration
- Dashboards
- 24/7 email support
Enterprise – $4/month
- All Premium features
- 14 days implementation
- Unlimited Rate Plan optimization
- Multi-carrier Access
- Dashboard and Analytics
- “What-if” analysis and rate modeling
- Best-in-class management & trends
- Verify t/c, special offers, incentives
- Historical audit
- Recovery & tracking
- Dashboards configurable
- Dynamic analytics tools
- Custom development
- Consolidated billing
- Consolidated carriers
- Helpdesk Support
Integrations
Integrations
SutiSoft WEM-S solution is built on open platform architecture, which means it can be seamlessly integrated with your financial and other business applications like Accounts Payable (AP) and Enterprise Resource Planning (ERP).
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fiber Mountain, Rinnai America, Ovations Food Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SutiWEM-S is a web-based Wireless Expense Management solution helps improve visibility into wireless usage patterns and spending and identifies areas to save.
Company Email
info@sutisoft.com
Contact No.
Company's Address
SutiSoft, Inc.
4984 El Camino Real, Suite 200
Los Altos, CA 94022
USA
SutiWEM-S Comparisons
Popular SutiWEM-S Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
In the event you continue having second thoughts about which service will work best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are frequently an indicator of how popular every solution is and how wide is its online presence.For example, if you analyze SutiWEM-S LinkedIn profile you’ll see that they are followed by 413 people. In case of Freshservice the number of followers on their LinkedIn page is 18549.
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