Deskero
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Campaign Management
- Campaign Metrics
- Web Lead Capture
- Contact Management
- Territory Management
- Sales Quota Management
- Sales Orders & Invoices
- Forecast Sales
- Revenue Waterfall Model
- Role-based Security
- Sales Tracking
- Support Service Analytics
- Manage Contracts
- Manage Cases
- Knowledge Base
- Customer Profiling
- Reports & Analytics
- Activity Management
- Email & Calendar
- Document Management
- Visitor Tracking
- Mass Editing
- Social Integrations
- Inventory Management
Pricing Info
Pricing Info
SutiCRM has three plans for businesses to choose from. Here’s an overview:
Professional – $10/user/month
- Contacts & Accounts
- Reports & Analytics
- Leads & Opportunities
- Mobile Access (iPad, iPhone & Android)
- Activity Management
Premium – by quote
- All features of the Professional plan
- Web Form Data Capture
- Autoresponder Email
- Campaign ROI Calculation
- Campaign Automation
- Sales Order
- Advanced Workflow
- Multiple Currencies
- Mass Email
- Data Management & Administration
- Invoices
- Quotes
- Sales Forecasting
- Customer Management
Enterprise – by quote
- All features of the Premium plan
- Territory Management
- Website Visitors Tracking
- Customer Profile Management
- Reports Scheduler
- Support Ticket Management
- Contract Management
- Knowledgebase with Common Resolutions
- Automated Email to Ticket Creation
- Waterfall Chart
Integrations
Integrations
SutiCRM integrates with several business systems and applications. Here are some examples:
- E-Signature
- Survey
- Helpdesk
- Salesforce
- Quickbooks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Four Seasons, Hyatt, Accor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SutiCRM is a web-based CRM software that automates the processes of sales, marketing, support, and contracts from a single platform.
Company Email
Company's Address
4984 El Camino Real, Suite 200
Los Altos, CA 94022
USA
SutiCRM Comparisons
Popular SutiCRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
In case you continue having second thoughts about which solution will work best in your case it may be a good idea to examine each service’s social metrics. These metrics are usually a way to see how popular every solution is and how extensive is its online presence. For example SutiCRM Twitter account has currently 833 followers. At the same time Deskero Twitter is followed by 4794 users.
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