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Compare SurveySparrow vs Bazaarvoice Connections

What is better SurveySparrow or Bazaarvoice Connections? Today’s companies need the top CRM Software product to remain competitive. On this page we help you with choosing the best solution, by allowing you to compare SurveySparrow and Bazaarvoice Connections down to the very details of their individual features.

You can also make use of our overall scoring values, which rate the software all round quality and performance. SurveySparrow got a 8.0 score, while Bazaarvoice Connections has a score of 8.7. Likewise, you may compare their general user satisfaction rating: 100% (SurveySparrow) against 97% (Bazaarvoice Connections). Don’t forget to select the application that best answers your top needs, not the software with the higher number of features.

In the event you want to quickly decide on the more reliable Survey Software according to our experts we recommend you take a look at these products: SurveyGizmo, SurveyMonkey, Qualtrics Research Core.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Survey Builder
  • Multiple Channels for Survey Sharing
  • Deep Insights
  • Mobile-First Surveys
  • Recurring Surveys
  • Audience Management

Pricing Info

SurveySparrow offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Free plan

  • Up to 100 responses per month

Starter – $29/month or $19/month (annual billing)

  • Display Logic
  • 1000 responses per month
  • Custom Logo
  • Display Logic
  • Scoring

Plus – $49/month or $29/month (annual billing)

  • All Starter features
  • Auto Reminders
  • Unlimited Responses

Premium – $79/month or $49/month (annual billing)

  • All Plus features
  • Recurring Surveys

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

SurveySparrow relies on Zapier to provide users with a large number of useful integrations.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SurveySparrow lets you collect feedback naturally, gain insights and make better decisions.

Company Email

support@surveysparrow.com

Contact No.

Company's Address

340 S Lemon Ave #9091
Walnut, CA 91789
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Tailored support
  • Client success teams who are local to your region
  • In 37 languages globally
  • Extend your content reach
  • In-depth reporting
  • Respond to reviews, answer questions
  • Industry-leading moderation
  • Brain power
  • 24/7 moderation
  • Customize content tagging for your business easily
  • Global scalability
  • Drive more traffic with Google
  • Improve your ROI on paid ads
  • Strong anti-fraud protections
  • No waiting for content
  • Customize your forms to your needs
  • Innovation built in-house

Pricing Info

Bazaarvoice Connections offers two packages:

Connections Basic (free)

Reply to shopper questions and view up to 25 customer reviews across all participating retailers in the Bazaarvoice network. After you sign up for the FREE Connections Basic program, you will be automatically eligible to upgrade to Connections Premium.

Connections Premium (by quote)

Respond to shopper reviews and queries across all participating retailers. Bazaarvoice’s technology finds the most important reviews across the Bazaarvoice network and collects them in one inbox to make it simple to respond and learn. Connections Premium pricing is tiered based on review volume.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sleep Revolution, Valspar, Homax Group, Samsung

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An online portal where brands can access and respond to aggregated consumer reviews and questions across retail partner sites in a single interface.

Company Email

connections@bazaarvoice.com

Contact No.

Company's Address

Bazaarvoice Inc., 3900 N. Capital of TX Hwy., Suite 300, Austin, TX 78746

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

All the data, details and experiences that we shared in this table were collected from official vendor websites, advertising content available online, real-life experience from real clients as well as our own hands-on use of each solution by an expert. We put a lot of effort to extensively test each service, as a result we not only study it on our own, but we also correlate our observations with opinions of other members from the SaaS community.

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