Surfboard
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Intelligent Scheduling
- Detailed Forecasting
- Fast Shift Planning
- Third-party Integration
- Shared Schedules
- Ticket Forecast Management
- Automated Schedule
- Daily Activities
Pricing Info
Pricing Info
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
- Automatically schedule shifts 8 weeks in advance
- Automatically schedule intraday activities
- Configure activities to match the way your team works
- Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
- All features in Starters +
- Intelligently scheduled activities to meet forecasted volume
- View, customize, and adjust ticket forecasts
Integrations
Integrations
Surfboard integrates with a variety of tools like calendars and HR systems. It can seamlessly connect with the following, and more:
- Intercom
- Zendesk
- Dixa
- Front
- Twilio
- Aircall
- Kustomer
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lick Home, Freshly Cosmetics, Wolf & Badger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Surfboard is a smart team planning and ticket forecasting solution made for customer support teams at scale.
Company Email
Company's Address
Surfboard Technology Limited,
Cottage Place,320 City Rd, London, EC1V 2NZ,
United Kingdom
Surfboard Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Intelligent AI Conversations
- Industry-Tailored Solutions
- Fast Deployment
- Self-Service Capabilities
- Multi-Channel Support
- Analytics-Driven Insights
Pricing Info
ServiceNext offers a pay-as-you-go pricing package, with the following base plan:
Voicebot – $0.99/call
Textbot – $0.05/session
Integrations
ServiceNext offers deep business integrations with the following software:
- Salesforce
- ServiceNow
- Oracle Business Applications
- Workday
- SAP Applications
The platform also allows API integration across various ERP and CRM systems modules.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Body Shop, EnerSys, Skoda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ServiceNext empowers businesses to provide seamless and personalized support experiences, leveraging AI technology to deliver efficient and tailored customer assistance.
Company Email
sales@suneratech.com
Contact No.
Company's Address
SuneraTech
6150 Hellyer Ave, San Jose, California, 95138
USA
ServiceNext Comparisons
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The software compared on this page are merely a small sample of our complete Customer Support Software category and you should remember that there could be more desirable services out there. If you would like to make sure you make the optimal decision for your team we definitely suggest that you analyze more solutions first. You can also consider to check out our top 10 Customer Support Software list to see which software are in the current year the highest-ranking ones and dominate the market.
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