What is better Surfboard or PlayVox? To successfully find the most efficient and productive Customer Support Software for your firm, you should compare products available on the market. For instance, here it is possible to match Surfboard’s overall score of 8.0 against PlayVox’s score of 8.4. You can also review their general user satisfaction: Surfboard (93%) vs. PlayVox (91%).
Furthermore, you can evaluate their good and bad points feature by feature, including their terms and conditions and pricing. By comparing products you are improving your chances to pick the best software for your business. It’s clear you have to know your specific needs to realize which solution addresses those needs.
In case you you have to quickly decide on the more reliable Employee Scheduling Software according to our experts we recommend you check out the following services: Acuity Scheduling from Squarespace, Wrike, monday.com.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
PlayVox integrates with the following business systems and applications:
Salesforce
Zendesk
Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
You shouldn’t count on exclusively a broad range of features and scalable pricing from a credible Customer Support Software. Almost as essential as core features is a top-notch customer support. You want to ensure that when you have any questions about Surfboard or PlayVox, or you face some problems, or maybe you’ll want to ask for a certain update or feature beneficial to your business you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you are able to enjoy individual training or at the very least a knowledge base you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
