Surfboard
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Intelligent Scheduling
- Detailed Forecasting
- Fast Shift Planning
- Third-party Integration
- Shared Schedules
- Ticket Forecast Management
- Automated Schedule
- Daily Activities
Pricing Info
Pricing Info
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
- Automatically schedule shifts 8 weeks in advance
- Automatically schedule intraday activities
- Configure activities to match the way your team works
- Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
- All features in Starters +
- Intelligently scheduled activities to meet forecasted volume
- View, customize, and adjust ticket forecasts
Integrations
Integrations
Surfboard integrates with a variety of tools like calendars and HR systems. It can seamlessly connect with the following, and more:
- Intercom
- Zendesk
- Dixa
- Front
- Twilio
- Aircall
- Kustomer
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lick Home, Freshly Cosmetics, Wolf & Badger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Surfboard is a smart team planning and ticket forecasting solution made for customer support teams at scale.
Company Email
Company's Address
Surfboard Technology Limited,
Cottage Place,320 City Rd, London, EC1V 2NZ,
United Kingdom
Surfboard Comparisons
Popular Surfboard Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- ITL-Aligned Processes
- Workflow Automation
- Incident & Problem Management
- SLA Management
- Change Management
- Asset Discovery
- Configuration Management
- Knowledge Base
- Self-Service Portal
- IT Service Catalogue
- Centralized System
- Collaboration Tools
- Code-Free Configuration
- Multi-Channel
Pricing Info
HaloITSM provides various pricing options for companies and teams to choose from. It also offers an enterprise pricing plan designed for organizations that need a higher level of ITSM expertise to achieve their goals. Here are the details:
The IT System 10 Agents – £65/user/month; 25 Agents – £59/user/month; 50 Agents – £55/user/month; 100 Agents – £49/user/month; 200 Agents – £45/user/month; 500 Agents – £35/user/month.
Benefits
- Unrestricted access to the ITSM system
- Centralized IT service management
- In-house onboarding
- Consultancy services
Enterprise – by quote
- Sandbox technology environment
- Unlimited licenses
- Volume discounts
- Dedicated account manager
Integrations
HaloITSM integrates with:
- Salesforce
- Xero
- TeamViewer
- SQL Imports
- Webhooks
- Dynamics 365 CRM
- Go Integrator
- Lansweeper
- Database Lookups
- Ninja RMM
- Office 365
- Okta
- Splunk
- Jira Software
- Datto RMM
- Exchange Calendars
- Active Directory,
- SolarWinds Take Control
- SolarWinds RMM
- SolarWinds N-Central
- Microsoft Teams
- Azure Automation
- Azure DevOps
- TeamViewer
- Slack
- Sage 200
- PagerDuty
- Anydesk
- LogMeIn Rescue
- SCCM
- Connectwise Automate
- Beyond Trust
- Directory,
- Azure DevOps
- Business Central
- Active Directory
- Azure Automation
- Azure Active Directory
- and more!
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
University of Cambridge, SIEMENS, NHS
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HaloITSM is an IT service management solution that enables organizations and IT teams to implement automated and ITIL-aligned processes.
Company Email
sales@imaginehalo.com
Contact No.
Company's Address
Net Help Desk Limited
Beverley House, 2 Market Pl,
Stowmarket IP14 1DP, United Kingdom
HaloITSM Comparisons
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The solutions analyzed on this page are merely a small sample of our entire Customer Support Software category and you should keep in mind that there may be more reliable options out there. If you would like to make sure you make the wisest choice for your company we strongly suggest that you test more solutions first. You may also want to consult our top 10 Customer Support Software list to learn which services are currently the best ones and leaders in the market.
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