Vision Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Segmentation
- Reporting
- Contact management
- Emails & Chat
- Pipeline Management
- Calendar Synchronization
- Notifications & Reminders
- Database
- Ticket Management
- Automatic Routing
- Dashboard
- Forecasting
- Quote Management
Pricing Info
Pricing Info
SuperOffice CRM offers five enterprise pricing packages for users to choose from. Give the details a look and select the best plan for your business.
Standard CRM – €45/month
- Contacts and emails
- Segmentation and reporting
- Calendar and mobile CRM
Marketing – €56/month
- Campaign management and tracking
- Online forms
- Email templates
- Chat
Sales – €56/month
- Forecasting
- Quote management
- Pipeline management
- Chat
Service – €56/month
- Customer Chat
- Prioritizing
- Tickets
- Knowledgebase
Complete CRM – €66/month
- Marketing, Sales, and Service
Integrations
Integrations
SuperOffice CRM integrates with the following business systems and applications.
- Office 365
- G-Suite
- emarketeer
- Bisnode
- Amesto
- MS Dynamics
For a complete list, visit the vendor’s site or get in touch with them.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SIGNIFY, FRECO and Schenk Makelaars
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SuperOffice CRM is an all-in-one platform built for sales, marketing, and customer service.
Company Email
info@superoffice.com
Contact No.
Company's Address
SuperOffice AS (HQ),
Wergelandsvelen 27, N-0167 Oslo,
Norway.
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- 3rd party single login and integrations
- Automation, workflow, SLA, and escalations
- Blabby – private social hub for your staff members
- Calendar and task Management
- Client management
- E-Mail parsing
- Integration with several scripts
- Manage multiple companies support
- Multi-channel – Facebook, Twitter, phone, chat, tickets
- Multi-language
- Online issue tracking and ticket management
- Reports and analytics
- Solutions, forums, knowledge base, predefined replies, Q and A
- Ticket and client pinning
- Time tracking and ticket billing
- Ticket queues, department and status creations
- Ticket views
- Two-way email parsing
- Vision Helpdesk API
- Vision Helpdesk mobile apps
Pricing Info
Vision Helpdesk offers both SaaS and On-Premises licenses. Select the pricing options depending on the type of license you need. SaaS Cloud License
- Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
- Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
- Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)
Download Recurring License
- Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
- Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
- Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
One-Time Download License
- Starter Help Desk – $200/agent
- Pro Help Desk – $400/agent
- Satellite Help Desk – $500/agent
- Pro Service Desk – $600/agent
- Ent Service Desk – $800/agent
Live Chat Software Pricing
- SaaS Live Chat – $20/agent/month (billed annually ) $25/agent/month (billed monthly)
- Download Recurring Live Chat – $16/agent/month (billed annually ) $20/agent/month (billed monthly)
- Download One-Time Live Chat – $400/agent
Integrations
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
- Google Hosted Emails
- Office365 Hosted Emails
- MS Exchange Emails
- Active Directory
- Paypal
- 2SMS
- Clickatell
- Drupal
- WHMCS
- Clientexec
- Live Chat Inc
- Live!Zilla
- UserLike
- Comm100
- GoToMeeting
- GoToAssist
- Twilio
- WordPress
- SugarCRM
- HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Company Email
sales@visionhelpdesk.com
Contact No.
Company's Address
2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India
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When you select a service that you think will be an actual asset for your company you shouldn’t just pay attention to what experts have to say about it. In many cases individual experience with the app will vary, depending on your own goals and needs. This is why in our reviews we also provide our User Satisfaction Rating for each app to give you a quick overview of how real users of SuperOffice CRM and Vision Helpdesk estimate their experience with the product. Our system is built around advanced analysis of product appearances on other websites, social media as well as blogs, so you will obtain a comprehensive and reliable landscape of what other customers think about every product. In this case SuperOffice CRM got a total satisfaction rating at 100% while for Vision Helpdesk 99% of users express they had an enjoyable experience with it.
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