Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Application Performance Management (APM), custom metrics, log management Application monitoring
- Server monitoring
- DB & queries monitoring
- Queues monitoring
- Auto-discovery of new apps
- Alerts
- App status alerts
- Email and SMS notification
- Escalation rules
- Errors aggregation, errors reporting
- Alerts, trends
- App reporting
- Log files aggregation, appending.Tail, search app, IIS logs
- Windows event viewer
- Remote secure access
- Access server logs, files, configurations
- Role based access
- Audit & reporting
- App metrics
- Monitor performance counters
- Custom metrics via API
- Monitor JVM mBeans
- Application performance
- Track web page performance
- Utilizing custom metrics
Pricing Info
Pricing Info
Retrace Pricing:
| Essentials | Standard | Enterprise | |
| Amount of Traces | 500,000 | 2,000,000+ | Custom |
| Amount of Logs | 1,000,000 | 5,000,000+ | Custom |
| Log Retention | 7 Days | 15-90 Days | Custom |
| Trace Retention | 7 Days | 7 Days | Custom |
| Summary Data Retention | 8 Days | 13 Months | Custom |
| Standard Features | ✓ | ✓ | ✓ |
| Invoice Billing | X | X | ✓ |
| Onboarding Training | Available | Available | Included |
Standard Features include:
- Apdex Score
- Errors
- Alerts & Notifications
- APM Metrics
- Regressed Errors
- App Score
- SSO Basic
- Custom Dashboards
- Deployment Tracking
- Trace Sampling
- Infrastructure Monitoring
- Centralized Logging
- Unlimited Users
- Unlimited Integrations
Integrations
Integrations
Stackify integrates with the following business systems and applications:
- Jira
- Slack
- Microsoft Azure
- Team City
- Jenkins
- Octopus
- VS Online / TFS
- Axosoft
- SMS / Text
- Microsoft Visual Studio Online
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fewzion, Carbonite, Velaro
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Stackify is the only developer-centric tool that integrates error and log management with application performance management.
Company Email
Contact No.
Company's Address
11551 Ash Suite #250
Leawood, KS 66211
Stackify Comparisons
Popular Stackify Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Almost as crucial as features and client support responsiveness are pricing plans made available by Stackify and Freshservice. Although price should not be a deciding factor it’s without a doubt a key thing to think about. You should look for a flexible pricing plan that can be adjusted to your team size and painlessly scaled up every time your business expands. Make sure you don’t pick plans that have advanced functionalities that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can often benefit from special pricing. You should also check out a free trial or demo of every solution to spend at least some time working with it. It’s a useful experience that doesn’t ask you to invest any money and offers a practical overview of what it’s like to work with Stackify and Freshservice.
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