What is better SquidsDBaaS or LiveAgent? If you’re experiencing a hard time selecting the best Customer Support Software product for your situation, we suggest that you compare and contrast the available software and determine which one offers more advantages. For instance, here you can assess SquidsDBaaS (overall score: 8.4; user rating: 100%) vs. LiveAgent (overall score: 9.4; user rating: 99%) for their overall performance.
You can also see which one provides more functions that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly increase the likelihood of finding the best product for your company. Take a closer look at other aspects of the software such as if it’s easy to use, flexibility, scalability, and pricing options.
At the moment, the most significant products in our IT Service Software category are: Zendesk, Freshservice, LiveAgent.
Squids.io offers enterprise pricing plans through virtual CPU-usage-based license subscription. The total monthly price includes resource charges from Squids.io and the selected cloud provider. You can also use the DBaaS solution for free by choosing the community plan. Here are the details:
Community
Database deployment
Resource upgrading
Full Database lifecycle management
Insights
High-availability architecture
Security
Support via direct web & chat group
Standard – $0.011/vCPU hour
All features in Community Plan, Plus:
Automation
Multi-cloud migration/cloning
Performance monitoring & notifications
Database cloning, backup, fault recovery, & other maintenance services
Squids.io is a Database-as-a-Service solution for businesses and developers to build and run high-availability and cost-effective databases across cloud environments.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
When you select a product that you think will be an actual asset for your team you shouldn’t just limit yourself to what professionals have to say about it. Quite frequently individual experience with the solution will vary, depending on your own goals and needs. This is why in our reviews we also give our User Satisfaction Rating for each software to give you an immediate impression of how real users of SquidsDBaaS and LiveAgent estimate their contact with the solution. Our algorithm is built around complex analysis of product mentions on other sites, social media and blogs, so you are going to receive a complete and credible picture of what other clients think about each service. In this case SquidsDBaaS got a total satisfaction rating at 100% while for LiveAgent 99% of people express they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
