What is better Squadcast or Freshservice? Today’s enterprises require the most effective IT Management Software product to remain competitive. On this page we help you with choosing the best solution, by allowing you to assess Squadcast and Freshservice down to the very details of their individual modules.
It's also possible to check our total scoring values, which rate the software general quality and performance. Squadcast got a 8.6 score, while Freshservice has a score of 9.4. Likewise, it is possible to compare their general user satisfaction rating: 89% (Squadcast) against 97% (Freshservice). Keep in mind to select the application that best answers your most urgent priorities, not the solution with a lot of features.
At the moment, the leading solutions in our IT Management Software category are: monday.com, aqua cloud, Norton Security.
Squadcast integrates with a plethora of tools that are used for monitoring, messaging, ticketing, log management, error tracking, version control, CI/CD, testing, database, ITSM, and more including but not limited to the following:
AWS CloudTrail
AWS CloudWatch
AppDynamics
App Signal
Azure Monitor
Azure AD SSO
Buildkite
Circleci
Checkmk
Cisco DNAC
CopperEgg
Conviva
Crashlytics
Coralogix
Custom SAML 2.0
Dynatrace
Datadog
Elastic
ElastAlert
Freshping
Ghost Inspector
Email
Github
Google SSO
Google Hangouts
Graylog
Grafana
InsightOps
Instana
Icinga2
HoneyBadger
HetrixTools
Jira Server
Jira Cloud
Jenkins
Microsoft ADFS SSO
Logstash
Loggly
LogDNA
Okta
New Relic
Nagios
MongoDB
Papertrail
PRTG Network Monitor
OverOps
OpManager
Rollbar
Rapid7 InsightIDR
Prometheus
Pingdom
Sensu
Sematext
Scout APM
Runscope
SignalFX
Server Density
Sentry
Sensu Go
Splunk
SolarWinds AppOptics APM
Slack
Site24x7
StatusCake
Stacktify’s Retrace
Stackdriver
Sqreen
Uptime Robot
Terraform
Sysdig
Sumo Logic
Zabbix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Foneco, iPro, Udaan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Squadcast is a platform built around SRE practices with on-call scheduling capabilities.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
You should pay attention to the fact that while both Squadcast and Freshservice may offer a reliable range of features each software might be designed for a different business size. If you are comparing features you should give some attention to a business size they are meant for. Certain elements could scale up well for huge enterprises but if you run a small or medium business it’s usually better to avoid paying for advanced features that you may never have a chance to use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
