Sprinklr Service
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat and Email
- Conversational AI and Chatbot
- Contact Center Intelligence
- Contact Center Automation
- AI Listening and Routing
- Knowledge Base
- First Contact Resolution
- CRM Integration
- Over 30 social and messaging channels
- Case Management
- Community Management
- Self-Service Community
- AI-guided Workflows
- Text and Speech Analytics
- Workforce Management
- Inbound Voice
- Outbound Voice
- Quality Management
- Conversational Insights
- Unified Agent Desktop
- Agent Assist
- Supervisor Console
- Unified Routing
- Reporting and Analytics
- LiveChat
- Community
- Surveys
- Social Care
Pricing Info
Pricing Info
Sprinklr Service pricing is only by quote. Interested parties may request a demo first to ensure they get the right mix of features.
Integrations
Integrations
Sprinklr Service integrates with the following business systems and applications:
- Acoustic Exchange
- Adjust
- Adobe Analytics
- Adobe Experience Manager
- Adobe Marketo Engage
- Aeris Weather
- AppsFlyer
- Aprimo
- Arabot
- Bazaarvoice
- Bitly
- Bl.ink
- Bynder
- Canary
- Contentful KB
- Corezoid
- Coveo
- Datorama Salesforce
- DaveAI
- Digital Safe (Smarsh)
- Discourse
- Domo
- Esko
- Form Assembly
- Freshdesk KB
- Freshsales
- Getty
- Giphy
- Global Relay
- go.usa
- Google Analytics
- Google Campaign Manager
- Google Data Studio
- Google Firebase
- Haptik
- IBM Watson
- IV.ai
- Kochava
- kona.tech
- kore.ai
- Lyearn
- MailChimp
- Medallia
- MediaOcean
- Microsoft Bot Framework
- Microsoft Dynamics 365
- MS Dynamics KB
- Netomi
- Newscred
- Nonli
- Okta
- Oracle B2C Service
- Oracle Eloqua
- Oracle Responsys
- Ozonetel
- Power BI
- PowerReviews
- Proofpoint
- Quiq (Snaps)
- Salesforce CRM
- Salesforce Email Studio
- Salesforce Knowledge
- Salesforce Service Cloud Lightning
- SAP ariba
- SAP Service Cloud (C4C)
- ServiceNow
- Shutterstock
- Slack
- Socialive
- Stripe
- Tableau
- TreasureData
- Trust Pilot
- Twilio
- WordPress
- Zendesk KB
- Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Company Email
Contact No.
Company's Address
29 West 35th Street 7th Floor
New York, NY 10001
USA
Sprinklr Service Comparisons
Popular Sprinklr Service Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Website Integration
- Multiple Simultaneous Chats
- Call Transfer
- Operator-to-Operator Chats
- Chat Transcripts
- Visitor List
- Geo-location Map
- Navigation History
- IP-to-location
- Browser & OS Details
- Referring URL
- Search Engine Keywords
- Mobile App
Pricing Info
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Small Business – $24/month or $156/year
- 1 Operator
Corporate – $53/month or $310/year
- 3 Operators
Enterprise – $108/month or $713/year
- 10 Operators
Integrations
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
- WordPress
- Joomla
- Magento
- Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
Company Email
Contact No.
Company's Address
Provide Support, LLC
65 Broadway, 3rd Floor
New York, NY 10006
USA
Provide Support Comparisons
Popular Provide Support Alternatives
No Customer Support Software will be perfect enough to solve all the requirements of a company. Even though core functionalities of Sprinklr Service and Provide Support are important you should also thoroughly study the integrations offered by each app. Very often you will already be working with various kinds of B2B software in your company and it’s definitely wiser to go with software that integrate well with one another. If you do that you will be able to be certain of a reliable exchange of information between your teams and services, which can really reduce time wasted on migrating between one software and the other.
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