What is better Sprinklr Service or OneDesk? Today’s companies require the top Help Desk Software product to continue to be competitive. On this page we help you with choosing the right product, by allowing you to examine Sprinklr Service and OneDesk down to the very details of their individual functions.
You may as well check our total scoring values, which rate the software general quality and performance. Sprinklr Service got a 8.9 score, while OneDesk has a score of 8.2. Likewise, you can compare their general user satisfaction rating: 97% (Sprinklr Service) against 99% (OneDesk). Remember to opt for the solution that best matches your top priorities, not the application with the higher number of features.
In case you you want to quickly find the top Customer Service Software according to our review team we suggest you check out these solutions: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Please pay attention to the fact that even though both Sprinklr Service and OneDesk may offer a reliable range of features each product could be designed for a different business size. If you are analyzing various solutions you should pay attention to a company type they are catering to. Some elements might scale up well for huge enterprises but if you own a small or medium company it’s often better to avoid paying for customized features that you may never use.
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