Sprinklr Service
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat and Email
- Conversational AI and Chatbot
- Contact Center Intelligence
- Contact Center Automation
- AI Listening and Routing
- Knowledge Base
- First Contact Resolution
- CRM Integration
- Over 30 social and messaging channels
- Case Management
- Community Management
- Self-Service Community
- AI-guided Workflows
- Text and Speech Analytics
- Workforce Management
- Inbound Voice
- Outbound Voice
- Quality Management
- Conversational Insights
- Unified Agent Desktop
- Agent Assist
- Supervisor Console
- Unified Routing
- Reporting and Analytics
- LiveChat
- Community
- Surveys
- Social Care
Pricing Info
Pricing Info
Sprinklr Service pricing is only by quote. Interested parties may request a demo first to ensure they get the right mix of features.
Integrations
Integrations
Sprinklr Service integrates with the following business systems and applications:
- Acoustic Exchange
- Adjust
- Adobe Analytics
- Adobe Experience Manager
- Adobe Marketo Engage
- Aeris Weather
- AppsFlyer
- Aprimo
- Arabot
- Bazaarvoice
- Bitly
- Bl.ink
- Bynder
- Canary
- Contentful KB
- Corezoid
- Coveo
- Datorama Salesforce
- DaveAI
- Digital Safe (Smarsh)
- Discourse
- Domo
- Esko
- Form Assembly
- Freshdesk KB
- Freshsales
- Getty
- Giphy
- Global Relay
- go.usa
- Google Analytics
- Google Campaign Manager
- Google Data Studio
- Google Firebase
- Haptik
- IBM Watson
- IV.ai
- Kochava
- kona.tech
- kore.ai
- Lyearn
- MailChimp
- Medallia
- MediaOcean
- Microsoft Bot Framework
- Microsoft Dynamics 365
- MS Dynamics KB
- Netomi
- Newscred
- Nonli
- Okta
- Oracle B2C Service
- Oracle Eloqua
- Oracle Responsys
- Ozonetel
- Power BI
- PowerReviews
- Proofpoint
- Quiq (Snaps)
- Salesforce CRM
- Salesforce Email Studio
- Salesforce Knowledge
- Salesforce Service Cloud Lightning
- SAP ariba
- SAP Service Cloud (C4C)
- ServiceNow
- Shutterstock
- Slack
- Socialive
- Stripe
- Tableau
- TreasureData
- Trust Pilot
- Twilio
- WordPress
- Zendesk KB
- Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Company Email
info@sprinklr.com
Contact No.
Company's Address
29 West 35th Street 7th Floor
New York, NY 10001
USA
Sprinklr Service Comparisons
Popular Sprinklr Service Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Feefo Places
- Website Integration
- Social Media Sharing
- Insights
- Trusted Merchant
- Feefo for Motor Sales
Pricing Info
Feefo offers pricing on a by quote basis. Please contact the vendor directly to get a quote. There is also a free trial with limited features available.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Booking.com, HISCOX, Monarch, AXA,
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An automated customer feedback solution for gathering and analyzing genuine feedbacks, suggestions, and observations from actual customers.
Company Email
Contact No.
Company's Address
Heath Farm, Heath Road East,
Petersfield, Hampshire
GU31 4HT.
Feefo Comparisons
Popular Feefo Alternatives
Almost as crucial as functionalities and client support level are pricing options offered by Sprinklr Service and Feefo. While cost should not be a deciding aspect it’s definitely a significant thing to consider. You should look for a flexible pricing package that can be matched with your company size and painlessly scaled up when your company grows. Be sure that you don’t choose pricing plans that include extra functionalities that you won’t find useful and always try to get in touch with the vendor directly as enterprises can frequently benefit from discounts. You should also give a chance to a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to invest any money and offers a solid overview of what it’s like to work with Sprinklr Service and Feefo.
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