What is better Sprinklr Service or Deskpro? The ideal Help Desk Software is a solution that can handle your company’s specific demands. You can determine which alternative works really with your company if you assess a wider range of products before you decide which one is the best.
For instance, Sprinklr Service and Deskpro are scored at 8.9 and 7.3, respectively, for all round quality and performance. Similarly, Sprinklr Service and Deskpro have a user satisfaction rating of 97% and N/A%, respectively, which indicates the general response they get from customers. Better yet, reach put to a regular customer of the software and solicit their comments about the application in question.
In the event you need to quickly identify the optimal Customer Service Software according to our experts we advise you examine these services: Salesforce Service Cloud, Freshdesk Omni, Freshdesk.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
No Help Desk Software will be able to cater to all the needs of a specific team. Even though core functionalities of Sprinklr Service and Deskpro are obviously a priority you should also carefully explore the integrations offered by each solution. In many cases your team will already be using some other SaaS software in your company and it’s much better to select apps that integrate well with each other. With that approach you will be able to be certain of a smooth exchange of information between your teams and apps, which can really reduce time spent on migrating between one software and the next.
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