What is better Splashtop Remote Support or Instabug? There are lots of IT Management Software products available for businesses today. The simplest way to find out which one fits your needs best is to check them side by side. For instance, here you can examine Splashtop Remote Support and Instabug for their overall score (8.9 vs. 8.5, respectively) or their user satisfaction rating (90% vs. 100%, respectively).
Additionally, you can examine their features and pricing conditions along with other valuable facts below. When matching products be sure to check their similar features and mark their distinctive elements to have a clearer picture of both deals. Similarly, remember to check non-core features including security, backup, intuitiveness, and customer service.
Currently, the best services in our Remote Support Software category are: Zendesk, ScreenConnect, Atera.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Alongside its free plan, Instabug offers several SMB and enterprise pricing plans for all users to choose from. Most of these paid plans can be availed on a a monthly or yarly subscription basis. Give the details a look, and select the best plan for your team:
Free
$0/mo.
1 Team Member
1 App
1-Month Data Retention
In-App Feedback
Screenshot Attachment
Environment Snapshot
Bronze
$49/mo. – Billed Monthly
$41/mo. – Billed Annually
4 Team Members
2 Apps
3-Month Data Retention
Free Features Plus:
Basic Integrations
Crash Reporting
Network Logging
View Hierarchy
Silver
$149/mo. – Billed Monthly
$124/mo. – Billed Annually
4 Team Members
2 Apps
6-Month Data Retention
Bronze Features Plus:
Full Integrations
In-App Chat
Users Steps
Analytics
Gold
$349/mo. – Billed Monthly
$291/mo. – Billed Annually
4 Team Members
2 Apps
9-Month Data Retention
Silver Features Plus:
Assisted On-Boarding
Custom Reports
API Access
Enterprise
Unlimited Team Members
Unlimited Apps
Unlimited Data Retention
Gold Features Plus:
Account Manager
Custom Integrations
SDK Customisation
On-premise Hosting
White Labeling
Contact the company for more details on Instabug’s enterprise pricing plan, and request for a quote.
Instabug supports integration with the following tools and applications:
Slack
Trello
Basecamp
Asana
Jira
Zendesk
GitHub
Zapier
Freshdesk
Bitbucket
HipChat
Desk.com
Pivotal Tracker
ChatWork
FogBugz
Sprintly
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Asana, PayPal, Verizon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An in-app feedback and bug reporting solution for engineering teams and mobile app developers, which allows their app users and beta testers to send bug or crash reports from within the application.
You don’t want just a wide set of useful tools and adjustable pricing plans from a reliable IT Management Software. Almost as important as core features is a top-notch customer support. You want to guarantee that when you have any questions about Splashtop Remote Support or Instabug, or you run into a problem, or maybe you’ll need to ask for a specific change or feature useful to your company you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can benefit from personal training or at least an FAQ you can use.
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