What is better Instabug or NinjaOne (Formerly NinjaRMM)? If you’re getting a difficult time deciding on the best IT Management Software product for your company, it’s a good idea to do a comparison of the available software and find out which service offers more advantages. For instance, here you can compare Instabug (overall score: 8.5; user rating: 100%) vs. NinjaOne (Formerly NinjaRMM) (overall score: 8.6; user rating: 93%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to compare their features will significantly increase the likelihood of getting the right product for your company. Pay attention to other areas of the software like if it’s easy to use, flexibility, scalability, and pricing plans.
Our experts made sure to review all popular IT Security Software products offered out there, but among all the ones we reviewed these three caught our special attention: Norton Security, Cloudflare, Avira Antivirus Server.
Alongside its free plan, Instabug offers several SMB and enterprise pricing plans for all users to choose from. Most of these paid plans can be availed on a a monthly or yarly subscription basis. Give the details a look, and select the best plan for your team:
Free
$0/mo.
1 Team Member
1 App
1-Month Data Retention
In-App Feedback
Screenshot Attachment
Environment Snapshot
Bronze
$49/mo. – Billed Monthly
$41/mo. – Billed Annually
4 Team Members
2 Apps
3-Month Data Retention
Free Features Plus:
Basic Integrations
Crash Reporting
Network Logging
View Hierarchy
Silver
$149/mo. – Billed Monthly
$124/mo. – Billed Annually
4 Team Members
2 Apps
6-Month Data Retention
Bronze Features Plus:
Full Integrations
In-App Chat
Users Steps
Analytics
Gold
$349/mo. – Billed Monthly
$291/mo. – Billed Annually
4 Team Members
2 Apps
9-Month Data Retention
Silver Features Plus:
Assisted On-Boarding
Custom Reports
API Access
Enterprise
Unlimited Team Members
Unlimited Apps
Unlimited Data Retention
Gold Features Plus:
Account Manager
Custom Integrations
SDK Customisation
On-premise Hosting
White Labeling
Contact the company for more details on Instabug’s enterprise pricing plan, and request for a quote.
Instabug supports integration with the following tools and applications:
Slack
Trello
Basecamp
Asana
Jira
Zendesk
GitHub
Zapier
Freshdesk
Bitbucket
HipChat
Desk.com
Pivotal Tracker
ChatWork
FogBugz
Sprintly
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Asana, PayPal, Verizon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An in-app feedback and bug reporting solution for engineering teams and mobile app developers, which allows their app users and beta testers to send bug or crash reports from within the application.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Almost as essential as functionalities and client support responsiveness are pricing packages given by Instabug and NinjaOne (Formerly NinjaRMM). While pricing should not be a deciding element it’s without a doubt a significant thing to consider. You should expect a flexible pricing plan that can be adjusted to your business size and easily scaled up every time your company expands. Make sure you don’t select pricing plans that include extra features that you won’t use and always make an effort to contact with the vendor directly because enterprises can often benefit from more affordable prices. You should also give a chance to a free trial or demo of each service to spend at least some time using it. It’s a useful experience that doesn’t need you to invest any money and gives you a practical overview of what it feels like to work with Instabug and NinjaOne (Formerly NinjaRMM).
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