What is better Splashtop Remote Support or Botmind? Selecting the most appropriate Customer Support Software for your company is hard with too much functions, options, and terms to choose from. However, relying on our review directory will help you to simplify the necessary steps by getting all major solutions in one location.
For example, you can contrast Splashtop Remote Support and Botmind for their tools and overall scores, namely, 8.9 and 8.0, respectively. Likewise, you can check which one has higher general user satisfaction rating: 90% (Splashtop Remote Support) and 100% (Botmind) to find out which one is the better option for your company. Don’t simply choose the software with the cheapest price, but the solution that has the best value for your money.
At the moment, the most popular solutions in our Remote Support Software category are: ScreenConnect, Zendesk, Atera.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Botmind integrates with the following applications:
Zendesk
Freshchat
Intercom
FrontApp
RingCentral Engage
CMS :
Prestashop
Shopify
Magento
Wordpress
Custom CMS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative SaaS platform built to help digital customer experience companies to scale support and enhance customer experience with an AI-powered agent.
No Customer Support Software will be perfect enough to cater to all the requirements of a company. While main functionalities of Splashtop Remote Support and Botmind are obviously a priority you should also carefully explore the integrations supported by every product. Very often your team will already be using other types of B2B software in your company and it’s definitely more beneficial to choose products that integrate well with each other. With that approach you can ensure a smooth transfer of data between your teams and apps, which can considerably reduce time spent on migrating between one service and the other.
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