What is better Spiraldesk or Dixa? The best CRM Software is a program that can deal with your company’s unique needs. It is possible to determine which alternative works really with your business if you assess a wider range of products before you decide which one is the best.
For example, Spiraldesk and Dixa are scored at 8.0 and 7.7, respectively, for all round quality and performance. Similarly, Spiraldesk and Dixa have a user satisfaction rating of N/A% and N/A%, respectively, which shows the general feedback they get from customers. Moreover, get in touch with a regular client of the software and solicit their opinion regarding the application in question.
Our team put a lot of effort to review all popular Customer Service Software solutions available on the market, but among them these three caught our special attention: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
1 Agent
1 Brand
1 Department
Email Channel
Ticket Filters
Knowledge Base
Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
All Lite Features
3 Brands
10 Departments
Social Media Integrations
Workflow Automation
Multiple Products or Brands
Ticket Tracking & Time Monitoring
Email Whitelists & Blacklists
IP Whitelists & Blacklists
Automatic Ticket Tagging
Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
All Curl Features
10 Brands
25 Departments
White-labeled Portals
Unlimited Ticket Filters
SSL Portals
Agent Collision
Web Forms
Custom Attachment Store
Ticket List Export
REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
When you choose a app that you believe will work best for your company you shouldn’t simply limit yourself to what professionals have to say about it. In many cases personal experience with the service may change, depending on your own goals and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each app to give you a reliable overview of how actual users of Spiraldesk and Dixa estimate their experience with the software. Our algorithm is built around advanced analysis of product mentions on other websites, social networks as well as blogs, so you are going to receive a complete and credible picture of what other customers think about every software. In this example Spiraldesk got a total satisfaction rating at N/A% while for Dixa N/A% of users claim they had a positive experience with it.
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