What is better Spechy or ICTBroadcast? If you need a reliable Customer Support Software product for your business you have to take time to evaluate several alternatives. It doesn’t have to be challenging, and can be as simple as matching their functions in a table like the one below. You will also get a quick idea how each product functions. For instance, on this page you can find Spechy’s overall score of 8.0 and compare it against ICTBroadcast’s score of 8.0; or Spechy’s user satisfaction level at 95% versus ICTBroadcast’s 97% satisfaction score.
The assessment will help you spot the good and bad points of each service, and make up your mind on which one matches your requirements better. Aside from the rich features, the software that’s simple to grasp and use is always the better product.
Our team put a lot of effort to prepare reviews of all popular Call Center Software solutions available on the market, but among them these three caught our special attention: JustCall, Zendesk, Freshdesk Contact Center.
To meet the needs of two different types of clients, ICTBroadcast is offered in two enterprise pricing editions and several add-ons. The price also scales with the channel limits. Contact the vendor for custom pricing if you need a plan for over 500 channels. A free trial is also available.
Enterprise Edtion – Starts at $299 for Five Channels
To consolidate client data and documents into a single database for easy access and management, ICTBroadcasts integrates with several CRM programs. This includes:
SuiteCRM
SugarCRM
EspoCRM
Yetiforce
Vtiger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ICTBroadcast is a unified call center and communications auto-dialer software.
In the event you are still having doubts about which software will be best in your case it may be a sensible idea to check out each service’s social metrics. These metrics are quite often a way to see how popular a given app is and how wide is its online presence.For example, if you check Spechy LinkedIn page you’ll find out that they are followed by 1094 people. In case of ICTBroadcast the volume of followers on their LinkedIn page is 101.
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