What is better ICTBroadcast or Uservoice? There are numerous Customer Support Software products in the market these days. The ideal way to find out which one fits your needs best is to check them side by side. For instance, here you can examine ICTBroadcast and Uservoice for their overall score (8.0 vs. 8.1, respectively) or their user satisfaction rating (97% vs. N/A%, respectively).
You can also check their functions and pricing stipulations along with other useful information below. When matching products make sure you check their similar capabilities and mark their distinctive elements to obtain a clearer picture of both deals. Similarly, remember to assess other issues such as security, backup, intuitiveness, and customer service.
Users who are pressed for time or could use a Call Center Software recommendation from our team might want to take a look at these top choices for this year: Zendesk, JustCall, Freshdesk Contact Center.
To meet the needs of two different types of clients, ICTBroadcast is offered in two enterprise pricing editions and several add-ons. The price also scales with the channel limits. Contact the vendor for custom pricing if you need a plan for over 500 channels. A free trial is also available.
Enterprise Edtion – Starts at $299 for Five Channels
To consolidate client data and documents into a single database for easy access and management, ICTBroadcasts integrates with several CRM programs. This includes:
SuiteCRM
SugarCRM
EspoCRM
Yetiforce
Vtiger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ICTBroadcast is a unified call center and communications auto-dialer software.
Both ICTBroadcast and Uservoice were tested by a group of independent B2B experts who conducted a detailed study of all important aspects of each app. Their ultimate rating was prepared using our unique SmartScore system that calculates an individual partial score to each component such as: main features, client support, mobile device support, security, client satisfaction and reviews in other media. We are aware that useful features are not the only factor essential to a business so we make sure we pay attention to all aspects of a software prior to calculating its final rating.
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