Vivantio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Audio and video conferencing
- Auto attendant scripts
- Automatic call distribution (ACD)
- Call center reports
- Case management
- Client portal
- Custom reports and dashboards
- Document management module
- Email provider sync
- Email templates
- Event calendar and scheduling
- Interactive voice response (IVR)
- Leads, contacts, and accounts
- Opportunity tracking
- Orders and invoices
- Sales leader boards
- Sales pipeline reports
- Snapforce email client
- Voicemail and mailbox folders
- Voicemail-to-email
Pricing Info
Pricing Info
Snapforce offers three editions:
Professional: $25/user/month
- 3 users minimum
- Case management
- Deal tracking
- Document storage
- Event management
- Geolocation
- Leads, contacts, and accounts
- Standard dashboards
Enterprise: $45/user/month
All Professional features plus:
- Custom dashboards
- Custom reports
- Email sync
- Orders and invoicing
- Products
- Project management
- Sales forecasting
Ultimate: $60/user/month
All Enterprise features plus:
- Audio and video conferencing
- Call recording
- Email marketing
- Telephony
- Territory management
- Unlimited records
- Voicemail-to-email
Integrations
Integrations
Snapforce offers the following CRM integrations:
- Net
- Constant Contact
- MailChimp
- Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Snapforce is an integrated CRM, call center, and telephony solution with built-in emailing, reporting, and case management features.
Company Email
support@snapforce.com
Contact No.
Company's Address
1, International Plaza, Mahwah, NJ 07495, USA
Snapforce Comparisons
Popular Snapforce Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket templates
- Integrated interactive reports
- Data export (PDF, XML, CSV)
- Point-and-click codeless configuration
- Asset management/CMDB
- Custom reports builder
- Customizable views
- Active Directory/LDAP Integration
- Tasking
- Self-service web portal
- Interactive dashboards
- Incident management
- Automated escalation rules
- Problem management
- Change management
- Client management
- Knowledge base
- Service level management
- Asset audit trail
- Integrated reports
- Automated ticket routing
- Service Level Agreements (SLA)
- Business rules engine
Pricing Info
Vivantio is available as low as $42 per user per month. Pricing may be affected by various factors, including:
- The types of licenses you choose
- The number of technician licenses you need
- Discounts for non-profit or educational institutions
You can contact a member of the Vivantio solutions team to get exact pricing for your organization’s needs.
Integrations
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
- Azure Directory Sync
- Azure DevOps (VSTS)
- JIRA
- TFS
- Okta
- SCIM Provisioning
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Company Email
Sales@vivantio.com
Company's Address
Vivantio US East:
200 Portland Street
Boston, MA 02114
Vivantio Comparisons
Popular Vivantio Alternatives
It may not always be sufficient to just compare Snapforce and Vivantio against one another. While useful tools, pricing plans and user comments are all crucial and should be considered when making a final choice, you should also check out the recognition and awards merited by each solution. In many cases a less known solution may turn out to be an excellent choice that was distinguished with industry awards such as our Supreme Software Award which proves that in spite of limited market popularity it’s a worthy contender to the software that dominate the market.
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