Smith.ai
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 24/7 service
- Answering for Facebook Messenger and SMS Texts
- Text and Email follow-up
- After-Hours Chat Bots
- Live Agents
- Text Answering
- Real-Time Translation
- Customized Branding
- Email Summary of Chats
- Custom Timing
- Custom Placement
- Customized Greetings
- Appointment Scheduling
- Ecommerce Order and CRM Integration
- New Client Intake
- Lead Data Gathering
- Spam Blocking
- Customer Service and Support Desk
- Mobile-Optimized
- Proactive Chat
- Easy Billing
Pricing Info
Pricing Info
Starter – $140/month
- Comes with AI bot and staff
- 20 live chats ($7/chat after 20)
- Automated greetings for site visitors
- Mobile-ready chat widget
- SMS/Text Answering
- Unlimited smart Q and A
- Unlimited qualification playbooks
- Chat transcription
- Custom branding options
- Real-time Spanish-English translation
- Website installation and setup assistance
- One-time chat custom programming
- Custom programming and training options
- Email support
- Phone support
- 1 integration included
Basic – $300/month
- Comes with AI bot and staff
- 50 live chats ($6/chat after 30)
- Automated greetings for site visitors
- Mobile-ready chat widget
- Unlimited Smart Q and A
- Unlimited Qualification Playbooks
- SMS/text answering
- Chat transcription
- Custom branding options
- Real-time Spanish-English translation
- One-time chat custom programming
- 5 Custom programming hours
- Additional hours of custom programming and training
- Website installation and setup assistance
- Email support
- Phone support
- 1 integration included
Pro – $600/month
- Comes with AI bot and staff
- 100 live chats ($6/chat after 100)
- Automated greetings for site visitors
- Mobile-ready chat widget
- Unlimited smart Q and A
- Unlimited qualification playbooks
- Real-time Spanish-English translation
- SMS/text answering
- Chat transcription
- Custom branding options
- One-time chat custom programming
- 10 custom programming hours
- Additional hours of custom programming and training
- Website installation and setup assistance
- Email support
- Phone support
- 1 integration included
Custom – By Quote
- Comes with AI bot and staff
- Automated greetings for site visitors
- Mobile-ready chat widget
- Unlimited Smart Q and A
- Unlimited Qualification Playbooks
- SMS/text answering
- Real-time Spanish-English translation
- Chat transcription
- Custom branding options
- Custom integrations
- Custom appointment booking
- One-time chat custom programming
- Custom one-time custom programming hours
- Additional hours of custom programming & training
- Website installation and setup assistance
- Email support
- Phone support
Integrations
Integrations
Smith.ai integrates with the following:
- ActiveCampaign
- Acuity Scheduling
- Agile CRM
- AppToto
- AppointmentCore
- Appointy
- CPACharge
- Calendly
- CapsuleCRM
- ClientRock
- Clio
- Clio Calendar
- Clio Grow
- Filevine
- Harmonizely
- Headnote
- Housecall Pro
- HubSpot
- Infusionsoft
- LawPay
- LawTap
- Lawmatics
- Lead Docket
- Lexicata
- Pipedrive
- PracticePanther
- Rocket Matter
- Salesforce
- ScheduleOnce
- Schedulista
- Setmore
- Slack
- Square Appointments
- Wealthbox
- WhenWorks
- Woven Calendar
- YouCanBook.Me
- Zapier
- ZynCal Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nyman IP, New Wave Financial Services, Merchbar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A modern live chat solution that captures website leads, books clients, and completes client intakes in the fastest way possible. With this, you can provide around-the-clock assistance to website visitors and customers. You can also filter out spam using this solution so that agents can be more productive.
Company Email
support@smith.ai
Contact No.
Company's Address
425 Sherman Avenue
Suite 200, Palo Alto, CA,
United States
Smith.ai Comparisons
Popular Smith.ai Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Intelligent Scheduling
- Detailed Forecasting
- Fast Shift Planning
- Third-party Integration
- Shared Schedules
- Ticket Forecast Management
- Automated Schedule
- Daily Activities
Pricing Info
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
- Automatically schedule shifts 8 weeks in advance
- Automatically schedule intraday activities
- Configure activities to match the way your team works
- Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
- All features in Starters +
- Intelligently scheduled activities to meet forecasted volume
- View, customize, and adjust ticket forecasts
Integrations
Surfboard integrates with a variety of tools like calendars and HR systems. It can seamlessly connect with the following, and more:
- Intercom
- Zendesk
- Dixa
- Front
- Twilio
- Aircall
- Kustomer
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lick Home, Freshly Cosmetics, Wolf & Badger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Surfboard is a smart team planning and ticket forecasting solution made for customer support teams at scale.
Company Email
Company's Address
Surfboard Technology Limited,
Cottage Place,320 City Rd, London, EC1V 2NZ,
United Kingdom
Surfboard Comparisons
Popular Surfboard Alternatives
You should keep in mind that even though both Smith.ai and Surfboard may provide a reliable range of features each solution may be designed for a different company size. If you are studying different apps you may want to focus on a company size they are aimed at. Some features could scale up effectively for big enterprises but if you have a small or medium business it’s frequently better to stay away from paying for advanced features that you might never use.
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