What is better SmartKarrot or Quantum Metric? We are here to streamline the whole process of assessing Customer Experience Management Software products for you. For instance, on this page you can examine the overall performance of SmartKarrot (7.4) and compare it with the overall performance of Quantum Metric (8.0). It's also possible to match their overall user satisfaction rating: SmartKarrot (100%) vs. Quantum Metric (99%).
Furthermore, you can read their capabilities thoroughly to find out which product can better address your company’s requirements. In general, any business app has to let you to quickly check the big picture, at the same time allowing you quick access to the details.
In the event you need to quickly find the top Customer Experience Management Software according to our review team we suggest you check out one of these products: Smartlook, Zendesk, Alchemer.
SmartKarrot is built for small and medium-sized subscription businesses and tech companies. You may contact the vendor for enterprise pricing and request for a quote.
Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Premium – $5,500/month
Up to 1M Sessions per Month
Up to 10 Users
Deep Analytics
30 Day Historical Replay Storage
Full Machine Intelligence
SaaS Deployment
Enterprise Plus – By quote
Custom Sessions
Unlimited Users
Deep Analytics
As Needed Historical Replay Storage
Full Machine Intelligence
SaaS or On-Premise Deployment
Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.
Quantum Metric’s API allows it to integrate with A/B/n testing programs like Oracle Maxymiser and NPS/CES survey solutions such as Qualtrics and OpinionLab.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Quantum Metric is a unique customer management software powered by Big Data and machine intelligence.
Almost as crucial as features and customer support quality are pricing options given by SmartKarrot and Quantum Metric. Even though price should not be the sole factor it’s definitely a key thing to consider. You should try to find a flexible pricing plan that can be matched with your business size and easily scaled up if your team grows. Be sure that you don’t choose packages that have extra functionalities that you won’t find useful and always try to get in touch with the vendor directly because enterprises can usually benefit from discounts. You should also give a chance to a free trial or demo of every service to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to invest any money and offers a practical overview of what it’s like to work with SmartKarrot and Quantum Metric.
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