SkyHistory
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- View Skype chat history by the date, contact or group of contacts
- Chats categorization by means of built-in calendar
- Automated 5-days Skype history import
- All-time Skype history import
- Message or session deletion option
- Track/Ignore Skype contacts’ chat history
- Bookmarking option
- Database location switch
- Quick text lookup
- Message filtering
- Skype chat history layout customization
Pricing Info
Pricing Info
SkyHistory is offered as licensed software with special enterprise pricing packages for multiple license purchase.
- 1 License – $18.98
- 6+ Licenses – $17.08
- 11+ Licenses – $15.20
Features include:
- View Skype chat history by the date, contact or group of contacts
- Chats categorization by means of built-in calendar
- Automated 5-days Skype history import
- All-time Skype history import
- Message or session deletion option
- Track/Ignore Skype contacts’ chat history
- Bookmarking option
- Database location switch
- Quick text lookup
- Message filtering
- Skype chat history layout customization
Integrations
Integrations
SkyHistory works with Skype chat history. It is not an add-on to Skype.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SkyHistory is a chat history manager for Skype that enables you to store and manage conversations, filter chats, and search through saved conversations according to the date.
Company Email
skyhistory@scand.com
Contact No.
Company's Address
Scand Ltd.
8b/1-520 Fabritsiusa Str.,
220007 Minsk
Belarus
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
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Both SkyHistory and QueueMetrics-Live were reviewed by a group of independent SaaS experts who conducted a detailed examination of all important aspects of every product. Their ultimate rating was calculated using our unique SmartScore system that calculates an individual partial score to each factor like: main features, client support, mobile support, security, user satisfaction and reviews in other media. We are aware that useful features are not the only thing crucial to a company so we make sure we pay attention to all facets of a service before calculating its final score.
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