What is better Sinch or Inforobo? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is will work better for your business. For overall product quality, Sinch attained 8.6 points, while Inforobo received 8.0 points. At the same time, for user satisfaction, Sinch scored 94%, while Inforobo scored N/A%.
Information regarding their features, tools, supported platforms, customer support, etc. are provided below to give you a more versatile review. Keep in mind to get only the tools your business requires to avoid wasting cash for tools that are unnecessary.
In the event you want to quickly identify the best Business Phone Systems according to our experts we suggest you examine the following products: Comcast Business VoiceEdge®, Axon Virtual PBX, RingCentral.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
It may not always be enough to just compare Sinch and Inforobo against each other. Although reliable features, cost and customer reviews are all important and should be taken into account when making a final decision, you should also pay attention to the recognition and awards claimed by each software. In many cases a less dominant app may turn out to be a great choice that was a winner of many SaaS awards such as our Great User Experience Award which shows that in spite of smaller market popularity it’s a significant rival to the apps that dominate the market.
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