Freshdesk Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- HD quality VoIP calling
- Phone number verification
- Video calling
- SMS solutions
- Number masking
Pricing Info
Pricing Info
Sinch SMB and enterprise pricing for different services across its platform are as follows:
Voice Services
App to App Calling
- 0-2500 minutes/month = Free
- Over 2500 minutes/month = $0.002/minute
App to Phone Calling
- Landline = $0.01/minute
- Mobile = $0.01/minute; with varied outbound mobile rates per network
Phone to Phone Calling
- Inbound = $0.004/minute
- Outbound = $0.01/minute
- Numbers = $0.80/month
SIP Connectivity
- Connection = $0.0025/minute
- More than 250,000 minutes per month = By quote
Verification Services
SMS = $0.0064 /sms
Flash Call = $0.0023 /flash attempt
Voice = $0.01 /min
More than 250,000 verification attempts per month = By quote
Video Pricing
0-2500 minutes/month = Free
More than 2500 minutes/month = $0.003
More than 250,000 minutes/month = By quote
Integrations
Integrations
There is no information available about the specific applications that Sinch integrates with.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tango, Truecaller, Uber, Booking.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-hosted, mobile communications platform that offers Voice, Verification, Video, SMS, and Instant Messaging solutions for app integration.
Company Email
hello@sinch.com
Company's Address
Sinch
600 California St.
San Francisco, CA 94108
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
Freshdesk Contact Center Comparisons
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Please keep in mind that while both Sinch and Freshdesk Contact Center may offer a reliable array of features every software might be designed for a different company size. If you are studying different apps you should give some attention to a company type they are aimed at. Some functionalities may scale up effectively for large enterprises but if you run a small or medium company it’s usually more sensible to refrain paying for complex features that you may never actually use.
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