LivePerson
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- ACD (Automatic Call Distribution) system
- ANI (Automatic Number Identification)
- Auto dialers (Predictive, Power, Preview, and Progressive Dialer)
- Business processes (queue) view and drill-in to performance
- Call list imports
- Call monitoring
- Call queue management
- Call recording
- Campaign management
- Chat support
- CTI (Computer Telephony Integration)
- Dynamic and customized rich IVR flow
- Email, fax, and social feeds support
- Live monitoring of agent status and interactions in progress
- Real-time reporting
- Salesforce integration
- Skill-based routing, Idle time routing
- Text-to-speech conversion
- Toll free number provisioning
- Web call back
Pricing Info
Pricing Info
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
Premium Plan Features
- ACD and IVR
- Auto dialer
- Call center reports
- Callback/Web callback
- Cloud APIS
- Configuration tool
- CRM pop-up
- Full call recording
- Multichannel – email, chat, and social feeds
- Predictive dialer
- Premium support
- QA call recording
- Real-time monitoring
- VoIP – built in Softphone
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Company Email
support@simplyct.com
Contact No.
Company's Address
simplyCT, 330 Madison Avenue, 6th floor, New York, NY 10017
simplyCT Comparisons
Popular simplyCT Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Super-fast interactions
- Asynchronous loading
- Geolocation
- Tailored customer experience
- Efficient site visitor targets
- Chat
- Personalized invitation
- Multiple languages
- Dashboards
- Videos and webinars
Pricing Info
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
Integrations
- LivePerson IBM Plugin
- LivePerson hybris Plugin
- LivePerson Demandware plugin
- Share My Screen by VeriShow
- Chat Queue Video by Invodo
- Demandbase Targeting and Personalization Platform
- samesurf
- SayIt
- Creative Virtual V-Person
- nanoRep Customer Service Software
- Mobile Agent
- Watchitoo
- TA Vision Off Hour Representative
- WalkMe for LivePerson
- Question & Answer Widget
- Share File by VeriShow
- noHold
- Localayer (Verdata)
- IntelliResponse Virtual Agent
- tracx Social Media Management System
- ChatID
- Audio / Video Conferencing by VeriShow
- Salesforce Integration
- Mobile Commons
- empathy
- Smartlive Mobile
- SeeWhy
- SDL BeGlobal for LivePerson
- Geofluent
- BannerPlay
- RightAnswers Unified Knowledge Platform
- SpeakLike
- Lightbox Effect for Chat Invitation
- TurnTo
- Chat Translator by VeriShow
- Embedded Chat Window
- CPattern
- Customized Chat Window
- Zoomdata
- Rapleaf
- EU Cookie App
- Invodo
- Proactive Chat from Video by Invodo
- Barilliance eCommerce Personalization
- QUERYM
- Visitor’s Doc by VeriShow
- Apple iPhone Mobile Chat Sample
- Inteliwise
- Chat from Instant Messaging Applications
- Support Machine’s Automated Sales Agent
- Automated Sales Agent
- Android Mobile Chat Sample
- TA Vision Live Agent Filter
- Shared Shopping Cart
- Support Machines’ Automated Customer Service Agent
- Automated Customer Service Agent
- Personetics Virtual Agent
- Co-browsing by VeriShow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
T-mobile, Home Depot, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Drive online conversions and improve customer loyalty with LivePerson, a market leader in real-time intelligent customer engagement.
Company Email
Contact No.
Company's Address
475 10th Ave
5th Floor
New York, NY 10018
LivePerson Comparisons
Popular LivePerson Alternatives
Both simplyCT and LivePerson were reviewed by a panel of independent B2B experts who prepared a full study of all key elements of every solution. Their final rating was calculated using our unique SmartScore model that gives a separate partial score to each element like: main features, client support, mobile device support, security, user satisfaction and reviews in other media. We are aware that useful features are not the only factor important to a business so we do our best to pay attention to all sides of a solution prior to calculating its final score.
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