What is better simplyCT or LivePerson? There are numerous Customer Support Software products in the market these days. The simplest way to find out which product fits your needs best is to evaluate them side by side. For example, here you can compare simplyCT and LivePerson for their overall score (6.9 vs. 8.8, respectively) or their user satisfaction rating (100% vs. 100%, respectively).
Additionally, you can examine their individual modules and pricing conditions along with other helpful details below. When matching products be sure to analyze their similar features and mark their distinctive elements to have a clearer picture of both deals. Likewise, bear in mind to check other issues such as security, backup, intuitiveness, and customer support.
If you want to quickly decide on the best Customer Support Software according to our experts we advise you examine the following services: Zendesk, Freshdesk, Freshdesk Omni.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
Both simplyCT and LivePerson were reviewed by a panel of independent B2B experts who prepared a full study of all key elements of every solution. Their final rating was calculated using our unique SmartScore model that gives a separate partial score to each element like: main features, client support, mobile device support, security, user satisfaction and reviews in other media. We are aware that useful features are not the only factor important to a business so we do our best to pay attention to all sides of a solution prior to calculating its final score.
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