Simplesat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Feedback Surveys
- Multi-Question Surveys
- Question Types
- Helpdesk, CRM, & Email Integration
- Autopilot Email Surveys
- CSAT Survey
- NPS Survey
- Email Notifications
- Slack & MS Teams
- Consolidated Customer Feedback
- Feedback Details
- Survey Insights
- Weekly Summary Reports
- Pivot Table Style Reports
- Filters
- Drilldown
- Testimonials
- CSAT Score
- Google/Facebook Reviews
Pricing Info
Pricing Info
Simplesat offers a single, all-inclusive plan. You can purchase the software at a cheaper price when you opt for its annual subscription.
Simplesat – $99/month or $79/month (billed annually)
- Unlimited feedback surveys
- Unlimited customer feedback
- Unlimited emails
- Unlimited users
- All features
Integrations
Integrations
Simplesat integrates with:
- Freshdesk
- Autotask
- ConnectWise
- Zendesk
- Slack
- Microsoft Teams
- Infusionsoft
- Intercom
- Gmail
- Outlook
- Power BI
- BrightGauge
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Braver Technology Solutions. Providence Consulting. Adore Me
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Simplesat is a feedback management tool that allows you to leverage customer sentiments to motivate support agents and optimize business performance.
Company Email
support@simplesat.io
Company's Address
Simplesat
Pronto Holdings Ltd., 3rd and 5th Floor, Heng Shan Centre, 145 Queen’s Road East, Wanchai
Hong Kong
Simplesat Comparisons
Popular Simplesat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
Deskero Comparisons
Popular Deskero Alternatives
You shouldn’t expect only a broad set of features and flexible pricing plans from a reliable CRM Software. Almost as important as key features is a top-notch customer support. You want to make sure that if you have any questions about Simplesat or Deskero, or you run into a problem, or maybe you’ll want to ask for a certain revision or feature beneficial to your team you can trust in a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are provided. Additionally, it’s a significant advantage if you are able to profit from individual training or at the very least an FAQ you can use.
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