Pulseway
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email and Phone Customer Support
- Ticket Management
- Time Tracking and Invoicing
- Email Parsing
- Asset Management
- Project Management
- Customer Engagement
- Mobile and Web Applications
- Customization
- Reporting
- API and Integrations
Pricing Info
Pricing Info
SherpaDesk offers a simple pricing scheme that comes with unlimited features and other great tools to help you grow your business.
$39/tech/month
- Robust Time Tracking
- Unlimited Email Boxes
- Unlimited Customers
- Unlimited Projects
- Unlimited Invoicing
- Unlimited Asset Tracking
Integrations
Integrations
SherpaDesk integrates with the following business systems and applications:
- Salesforce Sales Cloud
- QuickBooks
- FreshBooks
- QuickBooks Online
- Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Company Email
support@sherpadesk.com
Contact No.
Company's Address
SherpaDesk Headquarters
Market Street
San Francisco, CA 94103
SherpaDesk Comparisons
Popular SherpaDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Real-time remote monitoring and management
- Top Security Encryption
- Active Directory
- Remote Desktop
- Application Monitoring
- Collaborative Environment
- Complete Visibility Under One Console
- Windows WSUS Patch Management
- Exchange
- System Center Operations Manager
- Hyper-V
- Internet Information Services
- VMware
- SQL Server
- Windows Server Backup
- Browse Notification History
- ESET Remote Administrator
- XenServer
- StorageCraft ShadowProtect
- Customize Email Notifications
- Complete Command Traceability
- Slack Integration
Pricing Info
Pulseway offers a free and paid plan with three options on payment terms – monthly, yearly, or multi-year. Here are the details:
Free
- Monitor 2 Systems
- 1 User Account
- Active Directory
- Amazon
- Azure
- Automation
- Dashboard
- Exchange
- Hyper-V
- Internet Information Services
- OS Patch Management
- Reports
- SCOM
- Screen Viewer
- SNMP
- SQL Server
- Terminal/Powershell
- User Chat
- User Support Requests
- VMware
- Web Access
- Windows Server Backup
- WSUS Patch Management
- XenServer
Team
- SaaS
- $1.16/workstation/month billed on a 3-year plan
- $1.32/workstation/month billed annually
- $1.55/workstation month-to-month
- On-Premise
- $2.95/server/month billed on a 3-year plan
- $3.35/server/month billed annually
- $3.95/server month-to-month
- All features of the Free plan
- Unlimited Notifications
- Unlimited User Accounts
- Audit
- Concurrent RD Sessions
- Customized Email Notifications
- Dedicated Server Instance
- Multi-Account Management
- Notifications Archive
- On-Premise Option
- Remote Desktop Control
- White Labelling
Add-ons for Team Plan
- Pulseway PSA – $25/user/month
- Webroot Antivirus – $1/month (Endpoint Protection or DNS Protection)
- Kaspersky Antivirus – $1/workstation/month or $2/server/month
Integrations
Pulseway integrates with the following business systems and applications:
- Amazon
- Azure
- Amazon
- Autotask
- PagerDuty
- Slack
- Zendesk
- ESET
- ShadowProtect
- StorageCraft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CareTech Solutions, Reflex Distribution, Smartcall
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulseway is a SaaS and an on-premise platform that offers remote management and monitoring on IT systems using your mobile device, PC, or laptop.
Company Email
support@pulseway.com
Contact No.
Company's Address
Mayor Street Lower,
Dublin, Ireland
Pulseway Comparisons
Popular Pulseway Alternatives
You don’t want simply a wide array of features and adjustable pricing packages from a well-known Customer Support Software. Almost as important as main features is a quality customer support. You want to make sure that in a situation where you have any questions about SherpaDesk or Pulseway, or you struggle with some problems, or perhaps you’ll need to request a certain change or functionality useful to your business you can rely on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you can benefit from personal training or at least an FAQ you can use.
Page last modified