What is better SherpaDesk or CurrentWare? Getting the proper Customer Support Software product is as easy as comparing the strong and weaker features and terms offered by SherpaDesk and CurrentWare. Here you can also match their overall scores: 7.5 for SherpaDesk vs. 8.0 for CurrentWare. Or you can verify their general user satisfaction rating, 100% for SherpaDesk vs. 96% for CurrentWare.
We suggest that you take some time to study their unique features and decide which one is the better choice for your company. Moreover. remember to factor in your company’s or industry’s special situation, such as, a multilingual software for a global company or a mobile app to help you work away from your office.
Currently, the top solutions in our IT Service Software category are: Zendesk, LiveAgent, Freshservice.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
CurrentWare offers different pricing plans suited for various business types and a 14-day trial for each plan. Contact the vendor for a free demo with a personalized consultation.
AccessPatrol – $6/user/month (billed annually)
10-99 users
Block USBs
Allow List
Block Files
USB Reports
USB Alerts
Access Code
BrowseControl– $6/user/month (billed annually)
10-99 users
URL Filter
Category Filter
App Blocker
Port Filter
Time Controls
Block Message
BrowseReporter – $6/user/month (billed annually)
10-99 users
Web Browsing
Software Use
Productivity
Screenshots
Idle Time
Bandwidth Use
enPowerManager – $6/user/month (billed annually)
Control Power
Logon Tracking
Power Reports
Scheduler
Delay Shutdown
Power Plans
The full CurrentWare Suite with all 4 modules is $14 per user/month, billed annually
CurrentWare has not provided information about integrations to third-party apps.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Mitsubishi Electric, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CurrentWare offers a complete line of compliance employee monitoring solutions for online filtering, insider threat detection, endpoint security, and administrative management.
No Customer Support Software will manate to cater to all the requirements of a company. While core features of SherpaDesk and CurrentWare are obviously a priority you should also thoroughly analyze the integrations supported by a given solution. Quote frequently your team will already be making use of various kinds of SaaS software in your company and it’s definitely more beneficial to go with services that integrate well with one another. If you do that you will be able to ensure a reliable transfer of information between your teams and services, which can really reduce time spent on migrating between one product and the other.
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