xSellco Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Bugs Reporting
- Crash Reporting
- Analytics
- Email Integration
- Data Retention
- Events Management
- Bug Tracking
Pricing Info
Pricing Info
Shakebug offers several scaling enterprise pricing plans including free and quote-based packages.
Basic – Free
- 3 apps
- 3 members
- Unlimited bugs reporting
- Unlimited devices
- Crash reporting
- Analytics
- 1500 MAU users
- Email integration
- 10 days data retentions
Budget Plan – $9/month ($7/month annual billing)
- 10 apps
- 20 members
- Unlimited bugs reporting
- Unlimited devices
- Crash reporting
- Analytics
- 10000 MAU users
- All integrations
- 60 days data retentions
Standard Plan – $30/month ($23/month annual billing)
- 30 apps
- 30 members
- Unlimited bugs reporting
- Unlimited devices
- Crash reporting
- Analytics
- 100000 MAU users
- All integrations
- 120 days data retentions
Premium Plan – $75/month ($57/month annual billing)
- 80 apps
- 80 members
- Unlimited bugs reporting
- Unlimited devices
- Crash reporting
- Analytics
- 250000 MAU users
- All integrations
- 180 days data retentions
Enterprise Plan – By quote
- Unlimited apps
- Unlimited members
- Unlimited bugs reporting
- Unlimited devices
- Crash reporting
- Analytics
- Flexible MAU
- All integrations
- Unlimited data retentions
Integrations
Integrations
Shakebug offers email and SDK integration for a smoother workflow of bug and crash reporting.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tastemakers, Movie Card, Skytouch
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Shakebug is a bug and crash trashing tool that allows developers to gather and manage issues and feedback for their apps.
Company Email
support@shakebug.com
Contact No.
Company's Address
Softnoesis Private Limited
Nanavat Main Road, Surat, Gujarat 395003
India
Shakebug Comparisons
Popular Shakebug Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Integration to all the biggest marketplaces
- Integration to all leading shopping carts and ecommerce web platforms
- Integration of Facebook and Twitter profiles to your team inbox
- Contact Us widget for live chat
- Centralized dashboard for all customers
- Full order details
- Tracking shipping status
- Customizable message templates
- Smart tags
- Auto responder
- Automated language translation
- Listings
- Mobile app
- Ticket queries
- Internal notes
- External messages
- Unlimited number of users
- Folders
- Labels
- Rules
- Inbox filters
- Prioritized inbox
- Collision detection
- User permissions
- Security
- Ticket heatmap
- Ticket volume reports
- Response time reports
- Team performance reports
Pricing Info
xSellco Helpdesk offers four payment plans as well as a free 14-day trial.
Starter Plan – $88/month or $79/month (billed annually)
- 500 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Small Plan – $254/month or $229/month (billed annually)
- 2000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited dynamic tags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Medium Plan – $443/month or $399/month (billed annually)
- 4000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Large Plan – $777/month or $699/month (billed annually)
- 8000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Integrations
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
- Amazon
- eBay
- Shopify
- WooCommerce
- BigCommerce
- Magento
- Prestashop
- Bonanza
- Sears
- Tesco
- Allegro
- Fnac
- Mirakl
- Walmart
- Newegg
- Priceminister
- CDiscount
- Linnworks
- Channeladvisor
- Brightpearl
- Skubana
- Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Company Email
support@xsellco.com
Contact No.
Company's Address
280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA
xSellco Helpdesk Comparisons
Popular xSellco Helpdesk Alternatives
If you are still having second thoughts about which service will perform best in your case it might be a sensible idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular a given app is and how extensive is its online presence.For instance, if you check Shakebug LinkedIn profile you’ll find out that they are followed by 108 users. In case of xSellco Helpdesk the amount of followers on their LinkedIn page is 638.
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