What is better ServiceNext or Instabot? With a wide range of functionalities, pricing, terms, and more to compare, finding the right Customer Support Software for your organization is challenging. However by using our system, it's easy to match the features of ServiceNext and Instabot together with their general score, respectively as: 8.0 and 8.5 for overall score and 96% and 94% for user satisfaction.
You can also evaluate them feature by feature check out which program is a better fit for your business. Don’t forget to get a trial version first before opting in for a plan to experience how the program can benefit you in real setting.
Our experts made sure to prepare reviews of all popular Live Chat Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Pipedrive, Vision Helpdesk, Zendesk.
ServiceNext offers deep business integrations with the following software:
Salesforce
ServiceNow
Oracle Business Applications
Workday
SAP Applications
The platform also allows API integration across various ERP and CRM systems modules.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Body Shop, EnerSys, Skoda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceNext empowers businesses to provide seamless and personalized support experiences, leveraging AI technology to deliver efficient and tailored customer assistance.
Instabot provides four plans for users to choose from, including an enterprise pricing plan that enables you to implement chatbots at a large scale and access white-glove services. Here are the details:
Base – $70/month ($49/month for annual billing)
Lead qualification automation
5,000 active users/month
1 custom Instabot team-developed chatbot
3 chatbots
Chatbot analytics
Marketing attribution
User segmentation & management
Data export
Integration with Zapier
Email support
Onboarding & training
Standard – $199/month ($149/month for annual billing)
Appointment & meeting booking and live chat
10,000 active users/month
1 custom Instabot team-developed chatbot
15 chatbots
All features in Base Plan, Plus:
Advanced UI options for chatbot
Real-time chat
Integration with calendar systems
Integration with Dialogflow
Advanced – $449/month ($349/month for annual billing)
Instabot is a chatbot platform that allows business and product owners and marketing agencies and professionals to build, deploy, and train AI chatbots without technical difficulties.
In the event you continue having second thoughts about which app will work best for your company it may be a sensible idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular each software is and how wide is its online presence. For instance, in case of Facebook ServiceNext has 2000 likes on their official profile while Instabot profile is liked by 159 people.
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