ServiceNext
vsDrift
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Intelligent AI Conversations
- Industry-Tailored Solutions
- Fast Deployment
- Self-Service Capabilities
- Multi-Channel Support
- Analytics-Driven Insights
Pricing Info
Pricing Info
ServiceNext offers a pay-as-you-go pricing package, with the following base plan:
Voicebot – $0.99/call
Textbot – $0.05/session
Integrations
Integrations
ServiceNext offers deep business integrations with the following software:
- Salesforce
- ServiceNow
- Oracle Business Applications
- Workday
- SAP Applications
The platform also allows API integration across various ERP and CRM systems modules.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Body Shop, EnerSys, Skoda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ServiceNext empowers businesses to provide seamless and personalized support experiences, leveraging AI technology to deliver efficient and tailored customer assistance.
Company Email
Contact No.
Company's Address
SuneraTech
6150 Hellyer Ave, San Jose, California, 95138
USA
ServiceNext Comparisons
Popular ServiceNext Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Enriched Data
- Saved Replies
- Book Meetings
- Email Fallback
- Chat Targeting
- Activity History
- Rep Profiles
- Agent Status
- Live View
- Follow Contacts
- Dynamic Routing
- Smart Notifications
- Lead Bot
- Knowledge Bot
- Advanced Targeting
- Conversation Qualified Leads
- Inbound and Outbound Sales Playbook
- Email Playbooks
- #DriftLinks
- Overall Performance Metrics
- Per Playbook Reporting
- Conversation Reporting
- Agent Reporting
Pricing Info
Drift offers a free plan and quote-based premium plans. A startup plan is available for businesses with less than 50 employees.
Free – $0
- Live chat
Premium – By quote
- All features of the Free plan
- Custom Chatbots
- Drift Prospector
- Lead Routing
- Real-Time Notifications
- Drift Intel
- Drift Meetings
- Custom Salesforce Dashboards
- Integrations
- Dedicated Customer Success Manager
Enterprise – By quote
- All features of the Premium plan
- Drift Automation
- Drift Audiences
- Enterprise Configuration
- Enterprise Lead Routing
- Reporting APIs
- Technical Integration Setup
- 24/7 Chat Support
- Optimization Services
Integrations
Drift.com integrates with the following business systems and applications:
- Slack
- SalesForce
- Marketo
- HubSpot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Leadpages, Vidyard, Rapidminer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Drift.com is a robust, conversation-driven live-chat messaging platform.
Company Email
Contact No.
Company's Address
3 Copley Place, 7th Floor
Boston, Massachusetts
USA
Drift Comparisons
Popular Drift Alternatives
If you test different Customer Support Software products you shouldn’t only explore their features list and offered pricing packages. Keep in mind the app should be matching your needs and company so the more flexible their offer the better. Find our which platforms are supported by ServiceNext and Drift and make sure you will get mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, as this might be a key element for many companies.
Page last modified