What is better ServiceNext or Chat Whisperer? The best Customer Support Software is a product that can tackle your company’s specific demands. You can determine which choice works best for your business if you assess a wider range of products before you decide which one is the best.
For example, ServiceNext and Chat Whisperer are scored at 8.0 and 8.5, respectively, for overall quality and performance. Similarly, ServiceNext and Chat Whisperer have a user satisfaction rating of 96% and 95%, respectively, which reveals the general satisfaction they get from customers. Even better, talk to a current customer of the software and ask for their comments concerning the solution in question.
We did our best to prepare reviews of all popular Live Chat Software solutions that you can find on the market, but among them these three caught our special attention: Zendesk, Vision Helpdesk, Pipedrive.
ServiceNext offers deep business integrations with the following software:
Salesforce
ServiceNow
Oracle Business Applications
Workday
SAP Applications
The platform also allows API integration across various ERP and CRM systems modules.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Body Shop, EnerSys, Skoda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceNext empowers businesses to provide seamless and personalized support experiences, leveraging AI technology to deliver efficient and tailored customer assistance.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
All the data, facts and experiences that we shared in this comparison were collated from official company websites, advertising materials available online, actual experience from real customers as well as our own hands-on use of each solution by an expert. We pay a lot of attention to extensively test each app, so we not only analyze it internally, but we also match our results with opinions of other users from the B2B community.
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