What is better Service CRM or SugarCRM? When choosing the right CRM Software for your firm our recommendation is that you review the features, costs, and other essential info about the product and vendor. Here, you are able to see the parallels and distinctions between Service CRM (overall score at 8.0 and user satisfaction at 99%) and SugarCRM (overall score at 8.9 and user satisfaction at 100%).
It's also possible to check out their specific modules, for example tools, plans, rates, conditions, etc. Moreover, read the terms carefully for information on hidden fees, like, setup fees, independent customer service, upgrade fees, disk space fees, and more.
In case you you would like to quickly identify the optimal Field Service Management Software - FSM according to our review team we suggest you check out one of these products: Freshdesk, Salesforce Field Service Lightning, monday.com.
SugarCRM offers 3 payment plans, including an enterprise pricing and ultimate plan for larger businesses. Note that all plans require an annual subscription. Read more about the details, and decide plan fits you best:
Sugar Professional ($40 per user/month)
Sales automation and forecasting
Support automation
Marketing lead management
Reporting and dashboard
Call center automation
SugarCRM mobile
15 GB Storage
Cloud or on-premise deployment
Unlimited studio customizations
Support for MySQL and SQL Server-On site
Unlimited online support
Sugar Enterprise ($65 per user/month)
All features from the professional plan
Revenue line item level opportunity tracking forecasting
Product level quotes
Advanced workflow
Role-based views
SQL –Based reporting access
Support for Oracle and DB2-On site
60 GB Storage
Sugar Ultimate ($150 per user/month)
24×7 support
Assigned technical account manager
250 GB Storage
Up to 5 sandbox instances that are available on demand
SugarCRM integrates with the following business systems and applications:
Campaign Monitor
Constant Contact
HubSpot
MailChimp
Zapier
Zendesk
HappyFox
Olark Live Chat
LiveOps
CloudAgent
WhosOn
SyncApps
CloudHub
HootSuite
Pardot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BancVue, Hildrup, Sim University, Nucleus Research
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SugarCRM is a software tool that enables businesses to develop and maintain high-quality customer relationships and use innovative features to monitor performance.
Every time you choose a solution that you believe will be an actual asset for your team you shouldn’t only limit yourself to what reviewers have to say about it. Very often individual experience with the software will vary, depending on specific preferences and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for each app to give you a reliable overview of how real users of Service CRM and SugarCRM rate their experience with the service. Our algorithm is based on detailed analysis of product appearances on other sites, social networks as well as blogs, so you are going to get a full and credible overview of what other clients think about every software. In this case Service CRM got a total satisfaction rating at 99% while for SugarCRM 100% of people claim they had a positive experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
